MEMBER SERVICE REPRESENTATIVE jobs in United States
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7 17 Credit Union · 4 hours ago

MEMBER SERVICE REPRESENTATIVE

positionAkron, OH 44311
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

7 17 Credit Union is dedicated to helping people improve their financial lives and supporting community impact. The Member Service Representative will serve as the first point of contact for members, providing excellent service and assisting with various financial transactions and inquiries.

BankingCreditFinancial ServicesLending

Responsibilities

Process a variety of financial transactions accurately and efficiently
Greet and assist members with deposits, withdrawals, payments, and account inquiries
Educate members about credit union products and services to help meet their financial goals
Maintain cash drawer accuracy and daily balancing standards
Open, update, and close accounts following proper identification and compliance procedures
Support branch sales and referral goals for deposits, loans, and services
Handle card services, ACH transactions, and member fraud claims as needed
Provide professional, courteous service while maintaining confidentiality

Qualification

Customer service experienceCash-handling experienceWindows proficiencyCommunication skillsProblem-solving abilitiesDetail-orientedInterpersonal skills

Required

High school diploma or equivalent required
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving abilities
Comfortable using computers and working in a Windows-based environment
Must be bondable

Preferred

Previous customer service or cash-handling experience preferred

Benefits

Meaningful work that makes a difference in members’ lives
Supportive, team-oriented environment
Opportunities for professional growth and advancement
Competitive pay and comprehensive benefits package

Company

7 17 Credit Union

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7 17 Credit Union is a progressive financial institution offering credit union membership, provides banking services to 86,000 Members.
dateFounded in 1957
location
Warren, New Jersey, USA
people-size201-500 employees
web-link
https://www.717cu.com/

Funding

Current Stage
Growth Stage

Leadership Team

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John Demmler
President / CEO
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Shelly Pawcio, CPA
Chief Financial Officer
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Recent News

Business Journal Daily | The Youngstown Publishing Company
717’s Blues, Brews & BBQ Invites Corporate, Community Partners
2025-09-19
Business Journal Daily
DailyBUZZ Archives - Page 109 of 111
2024-06-04
Business Journal Daily | The Youngstown Publishing Company
Head of 717 Credit Union to Retire; New President, CEO Named
2023-09-27
Company data provided by crunchbase