Account Manager jobs in United States
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Condominium Associates · 19 hours ago

Account Manager

Condominium Associates is seeking an Account Manager for New Community Transitions to serve as the primary liaison between the Transitions Department and newly onboarded associations. This role involves ensuring a smooth transition experience through effective communication and relationship management with community managers and Boards of Directors.

Real Estate
Hiring Manager
Jessica Ruiz
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Responsibilities

Serve as the primary point of contact for newly onboarded associations during the transition period
Act as liaison between Transitions, Community Managers, Boards of Directors, and internal departments
Coordinate and attend board meetings, meet and greets, and community introduction events
Facilitate owner onboarding including ACH enrollment and portal setup support
Partner with the assigned Community Manager to ensure alignment and continuity post transition
Provide consistent, professional communication to Boards throughout the onboarding period
Support implementation of Ardoor systems, processes, and service standards
Be onsite at new communities at least four days per week to support transition success
Identify and escalate issues or risks to the Director of Operations as needed

Qualification

Active CAM licenseCommunity transitions experienceRelationship managementCommunication skillsBoard facing presenceOrganizational skillsAttention to detail

Required

Active CAM license with a minimum of three years of experience
Ability and willingness to travel to all Ardoor portfolio companies
Strong communication and relationship management skills
Highly organized with attention to detail and follow through
Comfortable working onsite and engaging directly with boards and homeowners
Exceptional organizational, reporting, and accountability skills
Confident board facing presence with the ability to manage expectations
Willingness and ability to travel extensively as needed
Perform other duties and responsibilities as assigned that are consistent with the scope and intent of the position
Support organizational initiatives and operational needs as required to ensure successful community transitions and overall service delivery
Adapt to evolving business needs and priorities while maintaining a high standard of professionalism and accountability

Preferred

Prior experience in community transitions

Company

Condominium Associates

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Condominium Associates is a property managenet company situated in Florida.