Arthrex Richmond · 11 hours ago
Administrative Specialist - Compliance
Glen Allen,VA,US
Full-time
Onsite
New Grad, Entry LevelArthrex Richmond is seeking a Compliance and Credentialing Specialist to lead and manage the agency’s compliance program and credentialing processes. This role involves ensuring business operations align with regulatory standards and providing support to the sales teams with facility credentialing and compliance training.
Medical Device
Responsibilities
Oversee the organization and maintenance of critical compliance documentation
Serve as the primary liaison between Arthrex Compliance and Fortis Surgical
Complete annual certifications to validate the effectiveness of the agency’s compliance program
Participate in compliance audits
Conduct annual compliance risk assessments, evaluate program maturity, and identify areas for improvement while ensuring preventive controls are in place
Deliver compliance training to new hires and tenured representatives as needed
Foster a culture of integrity by encouraging open communication; ensure employees feel comfortable reporting potential compliance concerns
Ensure all workforce credentialing documentation, vaccination records, and other facility requirements are current
Provide consistent support to the sales team regarding internal processes, communication, credentialing, and compliance
Reconcile monthly sales team expenses and submit accurate HCP spend reports
Ensure complete and accurate tracking and reporting of payments or transfers of value to HCPs/HCOs in accordance with Arthrex guidelines
Maintain proper documentation for transactions involving HCPs, including meal receipts and attendee lists
Investigate potential policy violations and apply disciplinary actions in alignment with published guidelines
Report substantiated violations to Arthrex Risk Management and Compliance
Provide regular updates to agency leadership on compliance activities, risks, and resolutions
Build and maintain strong working relationships with the sales team, Arthrex, and external vendors
Collaborate with the operations team to support physical inventory audits as required
Contribute to operational goals and key business metrics as defined by leadership
Qualification
Required
Possess high school diploma or equivalent
Possess keen attention to detail
Ability to work in a fast-paced environment; handle multiple workflows simultaneously
Willing and able to work independently or with minimal oversight
Demonstrated ability to be trustworthy and discreet; ability to keep sensitive information secure
Adaptability and critical thinking skills
Exhibit high ethical standards and reputation for following the rules
Problem-solving skills and ability to provide action-oriented solutions
Self-motivated with strong organizational and time management abilities
Excellent communication, negotiation, and interpersonal skills
Valid driver's license, clean driving record and reliable transportation
Resilience and adaptability in a competitive sales environment
Proficiency in using Microsoft Office and smart phone technology
Ability to sit or stand for extended periods while working at a computer or attending meetings
Ability to operate standard office equipment such as computers, printers, and telephones
Ability to read and interpret documents, spreadsheets, and computer screens
Occasional lifting or carrying of files, documents, or office supplies (typically up to 35 pounds)
Company
Arthrex Richmond
Our focus is on people and the impact they can make to fulfill the Arthrex mission of Helping Surgeons Treat Their Patients Better®.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase