National Association of Latino Healthcare Executives · 13 hours ago
Consultant V – Sales Enablement & Operations
United States
Full-time
Remote
Senior LevelThe National Association of Latino Healthcare Executives is seeking a Consultant V for Sales Enablement & Operations. This role involves providing high-level strategic and operational sales consulting, managing complex projects, and ensuring alignment among diverse stakeholders to drive successful business initiatives.
Health CareHospitalMedical
Responsibilities
Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams
Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others
Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences
Develops requirements, or leads a team of consultants in the development of requirements, for complex or specialized business, process, or system solutions which may span multiple business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions
Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies
Develops business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives
Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results
Manages complex projects or project components by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate
Leads change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with senior management, project champions, and process owners to communicate align improvement initiatives with business objectives; determining appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change
Performs complex data analyses to drive business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis
Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate
Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures
Qualification
Required
Experience with California-specific large group account management
Experience in consulting and thought partnership while leveraging data to generate insights for account management, pipeline development, and repositioning strategies to achieve membership growth and retention goals
Expertise in California-specific SalesConnect and systems support, including roll-outs and analytics
Ability to promote learning in others by communicating information and providing advice to drive projects forward
Ability to build relationships with cross-functional stakeholders
Ability to listen, respond to, seek, and address performance feedback
Ability to provide actionable feedback to others, including upward feedback to leadership
Ability to mentor junior team members
Ability to practice self-leadership and create and execute plans to capitalize on strengths and improve opportunity areas
Ability to influence team members within assigned team or unit
Ability to adapt to competing demands and new responsibilities
Ability to adapt to and learn from change, challenges, and feedback
Ability to model team collaboration within and across teams
Ability to conduct or oversee business-specific projects by applying deep expertise in subject area
Ability to promote adherence to all procedures and policies
Ability to partner internally and externally to make effective business decisions
Ability to determine and carry out processes and methodologies
Ability to solve complex problems and escalate high-priority issues or risks as appropriate
Ability to monitor progress and results
Ability to develop work plans to meet business priorities and deadlines
Ability to coordinate and delegate resources to accomplish organizational goals
Ability to recognize and capitalize on improvement opportunities
Ability to evaluate recommendations made and influence the completion of project tasks by others
Ability to ensure alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects
Ability to identify and ensure representation and inclusion of appropriate stakeholders
Ability to build rapport and partnerships with key stakeholder teams, third party vendors, and senior management
Ability to work with stakeholders to develop goals and set the prioritization of deliverables
Ability to discuss involvement of business processes and facilitate decisions necessary for the delivery of business initiatives
Ability to communicate and resolve tough issues with stakeholders while maintaining an independent perspective
Ability to make formal presentations and provide reports to executive level audiences
Ability to develop requirements or lead a team of consultants in the development of requirements for complex or specialized business, process, or system solutions
Ability to partner with stakeholders and cross-functional teams as appropriate
Ability to leverage multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements
Ability to lead and oversee the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions
Ability to maintain a comprehensive understanding of how current processes impact business operations across multiple domains
Ability to map current state against future state processes
Ability to identify the operational impact of requirements on upstream and downstream solution components
Ability to provide options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains
Ability to identify and validate value gaps and opportunities for process enhancements or efficiencies
Ability to define, develop, and evaluate performance metrics, standards, and methods to establish business success
Ability to partner with senior stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics
Ability to refine strategic plans and performance metrics as appropriate
Ability to manage complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives
Ability to serve as a lead advocate for continuous learning and professional development
Ability to keep abreast of cutting edge industry practices, standards, and benchmarks
Ability to attend and present at roadshows, conferences, and speaking events
Ability to lead the ongoing enhancement and innovation of consulting practices, standards, and methods across KP
Ability to serve as an advocate to ensure continuous learning and improvement is championed as a people strategy
Ability to provide training and guidance to stakeholders as appropriate
Ability to provide ongoing coaching to build a continuous improvement mindset and build capabilities that drive results
Ability to manage complex projects or project components by coordinating stakeholder contacts
Ability to assemble team based on project needs and team member strengths
Ability to consult in the development, analysis, and management of project plans
Ability to coordinate project schedules and resource forecasts
Ability to proactively monitor and identify project or business initiative risks, issues, and trigger events
Ability to develop mitigation plans and strategies
Ability to resolve or escalate risks or issues as appropriate
Ability to lead change management activities associated with business initiatives
Ability to engage stakeholders to obtain support and buy in for changes
Ability to partner with senior management, project champions, and process owners to communicate align improvement initiatives with business objectives
Ability to determine appropriate change management method and approach
Ability to ensure stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change
Ability to perform complex data analyses to drive business initiatives
Ability to identify appropriate data analysis tools and approach to assess business performance
Ability to determine suitable data gathering and analysis methods
Ability to define data requirements and obtain customer agreements
Ability to conduct advanced analyses and perform experimental tests to evaluate the effectiveness of business solutions
Ability to identify and alleviate risks through data-driven analysis
Ability to participate in vendor management as required by reviewing vendor performance levels
Ability to ensure service level agreements are met
Ability to manage vendor invoices
Ability to partner with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate
Ability to monitor compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
Company data provided by crunchbase