TechSur Solutions · 13 hours ago
Quality Assurance - Scrum Master
TechSur Solutions is a digital services company focused on enabling digital transformation for customers. They are seeking a skilled QA professional to ensure the stability and reliability of software applications while facilitating Agile delivery and quality assurance processes.
AnalyticsArtificial Intelligence (AI)ConsultingInformation Technology
Responsibilities
Develop, maintain, and execute detailed manual test plans for functional validation, regression testing, and release validation
Maintain, enhance, and run automated test scripts using Selenium to support continuous testing strategies
Ensure all defects, enhancements, and suggestions are properly entered, tracked, and managed in JIRA throughout the lifecycle, from identification to closure
Serve as the Scrum Master for the team, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives
Coach team members on Agile principles and best practices while helping remove team impediments
Monitor team performance, identify areas for process improvement, and support continuous delivery goals
Lead and coordinate release/deployment activities, including preparing and submitting required documentation (e.g., DBCRs, SCRs, ServiceNow tickets) for review and approval
Represent the QA/operations team during production deployments to ensure accurate execution and hand-offs
Maintain in-depth knowledge of application portfolio, serving as the organization’s go-to subject matter expert
Update and maintain Confluence pages related to configuration, testing protocols, and operational guidelines
Analyze system behavior and data to support issue resolution, reporting, and decision-making
Act as the primary point of contact for advanced user support, resolving complex issues or escalating to development teams when necessary
Provide expert guidance for users beyond the scope of help desk support and ensure timely resolution of critical cases
Qualification
Required
Active Public Trust clearance (or ability to obtain)
Develop, maintain, and execute detailed manual test plans for functional validation, regression testing, and release validation
Maintain, enhance, and run automated test scripts using Selenium to support continuous testing strategies
Ensure all defects, enhancements, and suggestions are properly entered, tracked, and managed in JIRA throughout the lifecycle, from identification to closure
Serve as the Scrum Master for the team, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives
Coach team members on Agile principles and best practices while helping remove team impediments
Monitor team performance, identify areas for process improvement, and support continuous delivery goals
Lead and coordinate release/deployment activities, including preparing and submitting required documentation (e.g., DBCRs, SCRs, ServiceNow tickets) for review and approval
Represent the QA/operations team during production deployments to ensure accurate execution and hand-offs
Maintain in-depth knowledge of application portfolio, serving as the organization's go-to subject matter expert
Update and maintain Confluence pages related to configuration, testing protocols, and operational guidelines
Analyze system behavior and data to support issue resolution, reporting, and decision-making
Act as the primary point of contact for advanced user support, resolving complex issues or escalating to development teams when necessary
Provide expert guidance for users beyond the scope of help desk support and ensure timely resolution of critical cases
Preferred
Proven experience in quality assurance, manual and automated testing, and test automation tools (especially Selenium)
Strong Scrum Master or Agile coaching experience with demonstrated success facilitating Agile teams
Expertise with JIRA, Confluence, and related SDLC release tools/processes
Excellent analytical, communication, and organizational skills
Ability to work collaboratively with technical and non-technical stakeholders
Bachelor's degree in information technology, Computer Science, or related field (preferred)
Benefits
Full benefits
Company
TechSur Solutions
TechSur Solutions (SDB, 8(a), EDWOSB, WOSB): a strategic provider of emerging technology and digital transformation services for federal agencies, specializing in comprehensive solutions across application modernization, data services, and artificial intelligence.
Funding
Current Stage
Growth StageRecent News
2024-04-30
2022-06-25
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