Technical Support Engineer II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Piper Companies · 7 hours ago

Technical Support Engineer II

Piper Companies is a data security company located in Morrisville, NC, seeking a full-time Technical Support Engineer. The role involves analyzing technical issues, building rapport with customers, and working with a technical support team while supporting customer needs.

Management Consulting
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Analyzing technical issues from various sources
Building rapport with customers by responding promptly and addressing their needs
Ability to work with and handle a technical support team
Building out active directory forests and trees

Qualification

Active DirectorySQLMicrosoft 365CloudCustomer Technical TroubleshootingSpoken SkillsWritten Skills

Required

2+ years in customer technical troubleshooting and supporting SQL queries
Strong proficiency Microsoft Active Directory, Microsoft 365, and Outlook
Extensive experience in active directory specifically in forest and trees
Morrisville, NC hybrid 2 days on-site

Preferred

Preferred experience in Cloud, AWS, GCP, Azure

Benefits

Medical
Dental
Vision
401k
PTO
Holidays
Sick leave as required by law

Company

Piper Companies

company-logo
At Piper, we obsess about the success of our customers and consultants.

H1B Sponsorship

Piper Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Justin Jordan
Founder and Chairman
linkedin
Company data provided by crunchbase