Mandarin Oriental · 16 hours ago
Temporary Benefits & Colleague Engagement Manager
Mandarin Oriental Hotel Group is an award-winning owner and operator of luxurious hotels and resorts. The Temporary Benefits & Colleague Engagement Manager will be responsible for managing health and welfare benefits, maintaining HRIS systems, and overseeing colleague relations and events.
Hospitality
Responsibilities
Maintenance of all MONYC sponsored health & welfare benefits such as but not limited to: Medical, Dental, Vision, 401(k), LTD, STD, COBRA, Disability, and Unemployment Insurance & Worker’s Compensation. FMLA/PFL Leave
Maintenance and submittal of all Union reports, weekly and monthly
Conduct bill reconciliations monthly for all insurance providers ensuring total accuracy
Track, input and maintain all individual colleague benefits information within HRIS System
Attending risk management meetings and tracking colleague incidents and retraining
Maintains and organizes in a clear manner a filing process of necessary paperwork to include enrollment processing
Organizes, controls, and maintains new hire and monthly Benefits Enrolment for all eligible colleagues
Reports to insurance providers any additions, changes or revisions of benefit coverage as informed by colleague
Responsible to present Benefits Orientation for all new colleagues as part of the MONYC Orientation program
Maintains process and updates I-9 compliance
Ensure all termination paperwork is properly completed (i.e. exit interviews, return of all hotel issues property. Locker inventory, cancellations of any colleague benefits
Responsible in the preparation of all necessary reports to MOHG regarding turnover, retention, etc
Responsible for all Colleague Relations programs to inclusive Colleague of the Quarter, holiday celebrations and functions in which the hotel participates
Work as a liaison with our Company sponsored “charity of choice”. Getting the colleagues involved and participation
Active role in the delivery of MOHG Colleague Opinion Survey
Responsible for the monthly and weekly reports that are filed with the Hotel Trades Council as well as layoffs and reduced work weeks working closely with the Payroll Manager for accuracy
Handles inquire from colleagues related to all benefits that MONYC offers such as claims processing, changes in dependants’ changes in personal information, questions about specialists, primary care physicians and changes to 401(k) contributions or allocations
Facilitate and monitor TRANSITCHEK program
Controls process of any Leave of Absence to include Short Term Disability and Long-Term Disability claim
Monitors and controls the successful use of Worker’s Compensation Administration
Maintains and updates policies, procedures, and contingency plans
To have an intricate roll in MONYC Safety Committee. Works closely with Director of Security regarding any new updates, developments, and awareness regarding safety issues
Requires high levels of interaction with all members of staff. Exchanging of ideas, information, and opinions with others to formulate policies and procedures and/or arrive jointly at decisions, conclusions, and solutions
Support assistance for MOcomp/ MOrate processes
Overseeing cultural and diversity events throughout the year
Perform any additional duties as assigned by the Director of Human Resources
Qualification
Required
A bachelor's degree in human resources administration or related field
A minimum of 2-4 years in Human Resources Benefits administration
A minimum of 1-2 years experience in Local 6 weekly and monthly reporting
Comprehensive knowledge of employee benefits, FMLA/PFL administration, workers compensation administration
Previous experience with HRIS/HRIM Systems i.e. specifically Workday
Previous experience with ADP Workforce Now
Must possess ability to coordinate with multiple tasks
Highly Proficient in Microsoft Word, Excel, PowerPoint, etc
Knowledge of different department within a hotel setting
Excellent communication skills both written/verbal
Requires high levels of interact with all members of staff. Exchanging ideas, information, and opinions with others to formulate programs and arrive jointly at decisions, conclusions, and solutions
Possess high degree of stamina, agility, and flexibility
Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially
Ability to maintain a high degree of confidentiality
Preferred
Bi-lingual communication a plus but not required
Benefits
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Company
Mandarin Oriental
Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences.
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-07-17Acquired
1991-02-20IPO
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