Stripe · 1 day ago
Technical Solutions Engineer
Canada
Full-time
Remote
Mid, Senior Level
4+ years expStripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Technical Solutions Engineer will support developer-users by explaining technical concepts, building and debugging integrations, and producing guides to help users succeed with Stripe.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android)
Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord)
Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure
Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings
Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool
Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions
Qualification
Required
At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences
Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences
Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written
Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team's knowledge around Stripe's products and active integrations
Preferred
Enjoys writing in a clear and quick manner
General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts
Experience teaching or coaching developers
Comfort working with a great deal of autonomy and limited supervision
Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
Crowdfund Insider
2026-01-25
2026-01-25
2026-01-24
Company data provided by crunchbase