Crop Diagnostix · 1 day ago
Agronomy Account Manager
Crop Diagnostix is an innovative AgTech startup using cutting-edge genomics and AI to turn plant signals into actionable insights for farmers and agronomists. As the Agronomy Account Manager, you will own customer onboarding, education, and in-season success for agronomy partners and growers, ensuring they effectively utilize Crop Diagnostix insights.
AgricultureAgTechArtificial Intelligence (AI)
Responsibilities
Lead onboarding for new customers, including kickoff calls, sampling education, and platform walkthroughs
Become fluent in Crop Diagnostix insights, dashboards, and core agronomic use cases
Take ownership of day-to-day customer questions and follow-ups previously handled by sales leadership
Build and document standardized onboarding workflows, success plans, and escalation processes
Create or refine customer-facing materials such as onboarding decks, FAQs, sampling guides, and field protocols
Own post-sale account management for the majority of customers
Ensure over 90 percent of accounts receive at least one proactive touchpoint per month
Improve customer understanding and confidence in RNA insights, setting the foundation for renewals and expansion
Identify upsell or expansion opportunities and loop in sales leadership when appropriate
Qualification
Required
Background in agronomy, crop consulting, ag retail, or a closely related field
Experience working directly with growers and agronomists
Strong written and verbal communication skills, especially for technical education
Willingness to travel
Authorization to work in the U.S. (we are not currently offering visa sponsorship)
Preferred
Experience in a startup or fast-moving environment preferred
Based in or open to relocating to San Diego (preferred) - relocation support provided
Benefits
Relocation support provided
Company
Crop Diagnostix
Crop Diagnostix is a biotechnology company that uses RNA sequencing and AI for predictive agriculture.