Director of People and Operations jobs in United States
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Civitech · 8 hours ago

Director of People and Operations

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation. The Director of People & Operations is responsible for leading People, HR, and Operational work at a cross-functional and strategic level, ensuring strength in talent development, operational project management, and compliance.

CivicTechService IndustrySoftware
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Responsibilities

In partnership with Civitech Leadership, build and execute on quarterly and annual hiring plans
Lead hiring activities
Help manage company-wide compensation structure: salary/title/level matrix, salary setting, and equity grants for new hires
Own benefits administration, including health insurance, PTO, 401(k), parental leave, and related programs
Lead employee feedback and performance management processes, including:
Pulse and annual surveys
Performance reviews
Staff training and learning opportunities (via Rippling LMS or new initiatives)
Lead all policy creation and enforcement including employee relations
Collaborate with senior leadership to define and track performance goals and strategic initiatives
Establish systems for operational transparency and efficiency
Evaluate and implement new software tools requested by staff
Act as day-to-day administrator for company systems (e.g., Slack, Asana), including tool usage norms and access management
Partner directly with the COO in leading the Operations team: leading the operations department, managing the team’s project backlog and priorities, including:
Respond to employee feedback by prioritizing and executing relevant process improvements
Serve as Civitech’s liaison to our external IT/security partner at the company-wide level to conduct our org-wide systems and security
Partner with our external HR advisory firm, owning that relationship end-to-end for any HR projects and advisory needs
Manage vendor relationships and renewals across key platforms

Qualification

HR complianceTalent acquisition leadershipOperations leadershipSaaS tools proficiencyVendor managementHands-on executionOrganizational skillsCommunication skillsStrategic thinkingTeam management

Required

15+ years of experience in operations, HR, or general management roles, preferably in fast-paced or mission-driven environments
Proven leadership experience managing teams and cross-functional projects
Strong understanding of HR compliance, tools, and processes
Comfort with SaaS tools and vendor management (e.g., Rippling, Lever, GSuite, Slack)
Exceptional organizational and communication skills
Ability to balance strategic thinking with hands-on execution
Experience working with external IT or HR firms

Preferred

Experience in civic tech, political tech, or advocacy organizations
Background in post-acquisition integration or change management
Familiarity with tools like Rippling, Asana, Slack, and Google Workspace

Benefits

Medical, Vision, & Dental Insurance
401(k) plan
Employee Stock Options
Employer-paid Life Insurance
Short/Long Term Disability Insurance
Flexible Time Off & Paid Company Holidays
Flexible Spending Account
Parental Leave
Flexible Schedules
Professional Development Stipend
Monthly Office Upkeep Stipend

Company

Civitech

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Civitech is a political technology startup devoted to applying technology-based solutions to civic problems.

Funding

Current Stage
Early Stage
Total Funding
$25.82M
Key Investors
Applied Real Intelligence (A.R.I.)Higher Ground Labs
2025-04-22Series Unknown· $2.7M
2024-10-22Series Unknown
2022-01-11Series A· $10M

Leadership Team

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Sarah Jackel
Chief Operating Officer
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Alisa Berlin
Executive Assistant to the CEO
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Recent News

Company data provided by crunchbase