CoStrategix · 13 hours ago
Vice President of Operations
Blue Ash, OH
Full-time
Hybrid
Director/Executive
15+ years expCoStrategix is a company focused on creating a collaborative and inclusive work environment. They are seeking a Vice President of Operations to translate the organization's vision into a coherent operating system, ensuring alignment across various departments and providing operational leadership in People Operations.
ConsultingSoftware
Hiring Manager
Beverly Haskins
Responsibilities
Translate strategy into operations by establishing the company's operating cadence (quarterly, monthly, weekly) with clear owners, plans, and decision rights
Own internal reporting and executive dashboards as the single source of truth for bookings, revenue, gross margin inputs, utilization inputs, retention and expansion indicators, delivery health, and forecasts
Partner with Finance, the Chief Growth organization, and Technology and Delivery to align pricing guardrails, pipeline hygiene, delivery readiness, and forecast accuracy
Connect sales to the statement of work, through delivery, to billing with defined handoffs, service-level agreements, and checkpoints to reduce leakage and cycle time
Lead the operational People Operations interface—work with Human Resources on hiring operations, onboarding, policy rollout, and workforce planning in close collaboration with Delivery
Oversee facilities, procurement, renewals, and vendor management; negotiate terms, manage performance, and optimize total cost of ownership
Coordinate business continuity and disaster recovery for operations, and act as the information security and compliance liaison for audits and client due-diligence requests in partnership with Information Technology and Legal
Govern business tooling and data flows—including Professional Services Automation, Enterprise Resource Planning, Customer Relationship Management, and collaboration systems—with Information Technology and Business Intelligence; ensure data quality, access, and auditability
Run portfolio and delivery operations reviews (projects and managed services) to surface risks early and drive corrective actions
Standardize core processes—such as statement-of-work and purchase-order setup, time and expense, and billing readiness—and automate where practical
Maintain a cross-functional log of risks, assumptions, issues, and dependencies (or decisions), and lead issue resolution and post-mortems
Coordinate contracts and legal workflows with Finance to ensure commercial hygiene and compliance
Publish change communications—playbooks, frequently asked questions, and “how-to” guides—to drive adoption of new policies and tools
Qualification
Required
Senior operations leader (15+ years) in technology-led professional services/consulting industry
Technically strong operator: hands-on with software lifecycle and business systems (e.g., Jira, Kantata/Professional Services Automation, ERP, CRM, analytics/BI)
Proven builder of operating systems (cadence, processes, metrics) with sound financial judgment
Cross-functional leadership across sales, delivery, technology, and finance
Exceptional communication, change leadership, and executive presence; high trust and discretion
Preferred
Experience scaling an organization through multiple stages of growth
Global team coordination across time zones
Lean or Six Sigma training or certification. Record of measurable cycle-time, cost, or quality improvements
Familiarity with client due-diligence, audits, and compliance programs
Exposure to software development lifecycle processes
M&A experience
MBA highly preferred; bachelor's in a relevant field
Benefits
Medical
Dental
Vision
Disability
Life insurance
EAP
401(k) retirement plan
Company
CoStrategix
CoStrategix is a computer software company that offers strategy consultancy, software development, and web development services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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2024-03-08
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2023-10-31
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2022-12-06
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