LCEC · 5 months ago
HCM Application Support Analyst, Sr
North Fort Myers, FL
Full-time
Onsite
Senior Level
5+ years expLCEC provides reliable electricity to over 245,000 members in Southwest Florida, and they are seeking a Senior Human Capital Management Application Analyst. This role is responsible for the support, maintenance, and optimization of HCM systems, serving as a liaison between HR, IT, and vendors to ensure effective application performance and process improvement.
Electrical DistributionEnergyEnergy ManagementNon ProfitSustainability
Responsibilities
Administer, configure, and maintain the organization’s HCM platform (e.g., Workday, Oracle HCM, SAP SuccessFactors, UKG, etc.)
Serve as subject matter expert for HCM modules such as Core HR, Talent Management, Compensation, Benefits, integrations
Analyze business processes and translate them into effective system configurations and improvements
Collaborate with HR, IT, and external partners to assess requirements, troubleshoot issues, and implement solutions
Support data governance and integrity initiatives, including auditing, reporting, and data quality assurance
Develop and maintain user documentation, job aids, and training materials
Assist in the planning and execution of HCM system upgrades, patches, testing, and new implementations
Stay informed of system releases and coordinate testing and deployment
Provide strong support to end-users, resolving system issues and escalating complex problems as needed
Create and maintain custom reports and dashboards to support HR and business operations
Contribute to the strategic roadmap for HCM technologies in alignment with IT and HR objectives
Maintain systems documentation, including configuration changes, workflow updates, and integration records
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, or related field
Minimum 5 years of experience working with HCM systems in an analyst or administrator role
Minimum 5 years of experience in system implementation or upgrades
Prior work experience with at least one major HCM platform (e.g., Workday, Oracle, SAP, UKG, ADP, etc.)
Strong understanding of HR processes and data management
Excellent problem-solving skills, with the ability to analyze complex workflows and recommend practical solutions
Strong written and verbal communication skills to include communicating with both technical and non-technical stakeholders
Attention to detail and commitment to data accuracy
Collaborative mindset with the ability to work cross-functionally
Customer-service orientation and ability to support non-technical users
Ability to manage multiple priorities in a fast-paced environment
Proficiency in reporting and data analysis tools (e.g., Excel, and/or embedded reporting tools in the HCM system)
Preferred
Knowledge of HR functions (e.g., compensation, recruitment, benefits)
Project management or business analysis certification (e.g., PMP, CBAP)
Lean Six Sigma Green Belt Certification
Benefits
Company-wide annual incentive plan
Medical, vision and dental insurance
401(k) plan with a generous 6% company match
Company funded Pension Plan
On-site wellness/medical facility
Company paid Short & Long-Term Disability insurance
Health Savings Account with an employer contribution
Flexible Spending Accounts
Paid time off and paid holidays
Wellness program with financial rewards
Tuition reimbursement
Group life insurance
Critical Illness and Accident Insurance
Company
LCEC
LCEC is a non-profit organization that deals with electric distribution and emerging energy solutions to its customers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Bullock
Chief Financial Officer, Director of Finance and Supply Chain
Gary A
Director, CCO
Recent News
pv magazine International
2024-12-17
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