Domino's · 1 day ago
Customer Service Rep(06931) - 175 West SW Parkway
Lewisville, TX
Full-time
Onsite
New Grad, Entry LevelDomino's is a leading pizza delivery company, and they are seeking motivated customer service representatives to join their team. The role involves multitasking in a fast-paced environment to ensure efficient service and customer satisfaction.
Restaurants
Responsibilities
Operate all equipment
Stock ingredients from delivery area to storage, work area, and walk-in cooler
Prepare product
Receive and process telephone orders
Complete any required paperwork
Clean equipment and facility daily
Maintain store equipment
Qualification
Required
You must be 16 years of age or older
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
In-store temperatures range from 32 degrees in cooler to 90 degrees and above in some work areas
Sudden changes in temperature in work area and while outside
Fumes from food odors
Exposure to cornmeal dust
Cramped quarters including walk-in cooler
Hot surfaces/tools from oven and hot plates up to 500 degrees or higher
Sharp edges and moving mechanical parts
Talking and listening on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities
Perform repetitive tasks
Work alone and with others
Work adequately under stress
Meet strict quality control standards
Work well with others
Satisfy unhappy customers
Analyze and compile data
Make judgments and decisions
Problem Solving
Standing - Most tasks are performed from a standing position
Walking/Jogging/Running - For short distances or for short durations
Sitting - Paperwork is normally completed in an office at a desk or table
Lifting - Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
Cases are usually lifted from floor and stacked onto shelves up to 72” high
Carrying - Large bags/boxes/crates, weighing up to 50 pounds, are carried from the workstation to storage shelves
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing - To move trays which are usually placed on dollies
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push
Climbing - Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending - Forward bending at the waist is necessary at the pizza assembly station
Toe room is present, but workers are unable to flex their knees while standing at this station
Duration of this position is approximately 45 - 120 seconds at one time, repeated continuously during the day
Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting - Performed occasionally to stock shelves and to clean low areas
Reaching - Reaching is performed continuously; up, down and forward
Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
Hand Tasks - Eye-hand coordination is essential. Use of hands is continuous during the day
Frequently, activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Company
Domino's
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960
10001+ employees
H1B Sponsorship
Domino's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (40)
2023 (34)
2022 (53)
2021 (42)
2020 (32)
Funding
Current Stage
Late StageLeadership Team
Matsatso Patsatsia
CEO
Neil Epelbaum
CEO / Owner Resturant Chain
Recent News
The Motley Fool
2025-09-30
2025-09-30
Company data provided by crunchbase