Allometrics, Inc. · 2 days ago
Inside Sales Representative
Webster, TX
Full-time
Onsite
Mid, Senior Level
5+ years expAllometrics, Inc. is seeking an Inside Sales Representative to enhance customer relationships and achieve sales goals. The role involves lead generation, sales logistics, and customer relationship management while collaborating with various departments to ensure customer satisfaction.
BiotechnologyConsultingLife Science
Responsibilities
Research and identify potential leads through various channels including incoming leads, cold calling, internet research and emailing
Qualification of leads to determine suitability and interest
Assist with the creation of quotes and customer follow-up
Engage with potential and active customers to understand their needs, present service solutions and follow-up on all opportunities
Coordinate and provide outside sales with feedback and requests
Actively make outgoing calls and receive incoming sales calls
Utilize the CRM to track and update customer interactions
Work on special assigned projects
Strive to achieve or exceed sales goals
Build and maintain long-term relationships with assigned customer base
Address customer inquiries, concerns, and complaints in a timely and professional manner
Understand customer needs and provide ongoing support
Maintain accurate and up-to-date records of sales activities, customer interactions, and results
Generate a weekly sales report including information on forecasts, account management and pipeline updates
Utilize data to refine the sales approach
Stay updated on service and product knowledge
Continue with ongoing sales training through organized and self-directed learning
Effectively communicate product value to customers
Keep updated on industry trends and competitors
Provide feedback to management to improve product offerings and strategies
Address customer questions and objections
Develop sales skills for effective communication
Formulate tailored sales presentations
Skillfully upsell and highlight the benefits and value-add of products
Analyze customer purchase history to identify complimentary products or enhancement of services
Develop and maintain relationships with the assigned customer base
Provide post-sale support and ensure customer satisfaction
Adapt to changes in the market or product offerings
Continuously improve sales techniques
Create bundles or packages of products or services highlighting value benefits
Work closely with other sales team members, marketing staff, customer service and management to meet customer needs and achieve sales goals
Qualification
Required
Proven work experience in sales, preferably in the Bio Medical, Environmental, Medical, Petro/Chemical, and pharmaceutical sectors
Proficiency in MS Office, and CRM
Minimum of 5 years of customer experience
Excellent communication and interpersonal skills
Strong phone presence with extensive experience making numerous calls daily
Ability to multi-task, prioritize, and manage time effectively
Strong negotiation skills and the ability to close sales
Customer-centric
Company
Allometrics, Inc.
Laboratory product sales and instrument services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase