State of Alaska · 1 week ago
Eligibility Technician 1
Fairbanks, AK
Full-time
Onsite
Entry Level
1+ years expThe State of Alaska's Department of Health is looking for an Eligibility Technician 1 to join their team. This role serves as the first point of contact for clients, assisting with the correct routing of applications to meet the needs of Alaskans.
ElectronicsGovernmentSecurity
No H1B
Responsibilities
Assist the public in ensuring applications are routed correctly and timely to meet Alaskans' emergent needs
Qualification
Required
One Year Of Experience That Included applying statutes, regulations, program requirements, or similar criteria or guidelines in order to process, review, and evaluate such documents as applications for employment, programs or services, loans, licenses, and/or permits; documents associated with insurance or employment benefit enrollment or claims, investigations or collections; and/or tax processing, investment, real estate transactions, or similar work
Experience that included extensive person-to-person contact performing such work as explaining policies, procedures, services, or requirements; eliciting or exchanging information as related to requirements or procedures; providing formal or informal instruction or training to people; and/or interviewing or counseling individuals, or performing similar work
Post-secondary education may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)
At the time of the interview, please provide the following: Three (3) professional references whom we may contact by phone, one (1) of whom must be your current
Preferred
Attention to Detail: Is thorough when performing work and conscientious about attending to detail
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
Benefits
Competitive benefit package
Flexible work schedules
Job stability
Company
State of Alaska
System for Secure Single Sign-on and Signature for Citizens.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.72MKey Investors
U.S. Environmental Protection AgencyU.S. Department of Agriculture
2023-10-23Grant· $0.5M
2023-05-22Grant· $0.22M
Leadership Team
Dominick Liriano
CEO/President
Anne Zink
Chief Medical Officer for the State of Alaska
Recent News
Anchorage Daily News
2025-08-29
Anchorage Daily News
2025-07-17
Anchorage Daily News
2025-05-29
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