State of Alaska · 2 days ago
Eligibility Technician 2
Fairbanks, AK
Full-time
Onsite
Entry, Mid Level
1+ years expThe State of Alaska's Department of Health is seeking an Eligibility Technician 2 to join their team. In this role, you will supervise a team of Eligibility Technician 1 positions while contributing to the decision-making process regarding eligibility and workflow management for public assistance programs.
ElectronicsGovernmentSecurity
No H1B
Responsibilities
Supervise a team of Eligibility Technician 1 positions and provide support through coaching, mentoring, and training using various methods
Assign and review work while interpreting relevant policies
Serve as the primary point of contact for clients across the state
Serve as the primary point of contact for building and maintenance issues
Qualification
Required
One year of entry level experience as an Eligibility Technician 1 with the State of Alaska
One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)
Three (3) professional references whom we may contact by phone
Preferred
Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals
Technical Proficiency: Familiarity with using the internet, toggling between browsers, managing multiple computer screens, and a working knowledge of the Microsoft Suite and its components are beneficial
Managing Performance: Takes responsibility for employees performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and addressing performance problems and issues promptly
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
Benefits
Competitive benefit package
Flexible work schedules
Job stability
Company
State of Alaska
System for Secure Single Sign-on and Signature for Citizens.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.72MKey Investors
U.S. Environmental Protection AgencyU.S. Department of Agriculture
2023-10-23Grant· $0.5M
2023-05-22Grant· $0.22M
Leadership Team
Dominick Liriano
CEO/President
Anne Zink
Chief Medical Officer for the State of Alaska
Recent News
Anchorage Daily News
2025-08-29
Anchorage Daily News
2025-07-17
Anchorage Daily News
2025-05-29
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