NAVWAR · 2 days ago
OFFICE AUTOMATION CLERK
Havelock, NC
Full-time
Onsite
Entry Level
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join their team, providing support to enhance the quality of life for Marines and their families. The Office Automation Clerk will perform record keeping, reporting, and liaison duties, ensuring smooth operations within the Child and Youth Programs (CYP) components.
GovernmentNon Profit
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Prepares and maintains assigned correspondence, office files, records, statistical and financial data pertaining to CYP components (CDC, SAC, FCC and YP)
Prepares required daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures submission in a timely manner
Ensures required child registration and enrollment paperwork is current and complete
Provides required information to requesting agencies
Operates technology, associated office equipment and a wide variety of software programs to produce a correspondence, spreadsheets, charts, reports and graphic materials
Proofreads prepared correspondence and checks for accuracy
Conducts research of files and records in order to resolve discrepancies
Notifies supervisor of discrepancies, to include any issues/ problems that cannot be resolved
Organizes flow of operational program processes in an office environment
Provides front desk coverage and logs participants in and out of the facility
Informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures
Asks questions to determine, verify and solve problems
Checks for satisfaction on the quality of provided services
Takes action to solve problems quickly
Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel as appropriate
Performs assigned resource and referral duties and assists in maintaining current waitlist is needed
Understands and articulates policies relating to patron fees, waiting lists, and program events
Alerts supervisor or proper point of contact for assistance as needed
Oversees administrative management of the reception area to include the operation of an automated record and payment system
Collects fees, administers charges, and records payments in accordance with proper procedures
Notifies supervisor of delinquent payments
Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures
Receives annual cash handling training from local Human Resource Office
Responsible for monitoring front desk supplies and resources; notifying supervisor of items to be replenished
Provides World Class Customer Service with an emphasis on courtesy
Performs other duties as assigned
Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by policy in the case of suspected incidences of child abuse and neglect
Qualification
Required
Minimum one year of experience in the operation of a computer and related office automation equipment
Knowledge of a variety of integrated software programs
Knowledge of general clerical procedures
Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age
Must pass a pre-employment physical and annual physicals, thereafter, provide evidence of immunization and be free from communicable disease
Must complete all DoD training requirements within the specified time including orientation, initial, and annual ongoing training requirements, and required certifications, if any
Must maintain CPR and First Aid certifications
May be required to obtain a government driver's license and government purchase card
Ability to communicate effectively in English, both orally and in writing, and possess strong interpersonal communication skills
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
NAVWAR
NAVWAR's mission is to identify, develop, deliver and sustain information warfare capabilities and services that enable naval, joint, coalition and other national missions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alex Phipps
Deputy Chief Technology Officer
Malcolm Potts
Chief Of Staff and Chief Operating Officer, Fleet Readiness Directorate
Recent News
SlashGear.com
2025-04-24
2023-04-08
Company data provided by crunchbase