Albertsons Companies · 4 days ago
Floral Manager
4625 FRANKFORD RD, DALLAS, TX, 75287, US
Full-time
Onsite
Mid LevelAlbertsons Companies is a retail grocery chain, and they are seeking a Floral Manager to provide strong customer service and maintain fresh inventory levels in the floral department. The role involves overseeing floral design, product maintenance, and ensuring superior product quality while managing department operations and staff.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Maintains an enthusiastic atmosphere focused on fast, friendly customer service
Assists customers and makes product suggestions
Uses suggestive selling techniques via phone, intercom, and direct customer interaction
Answers incoming calls, responds appropriately, and resolves customer complaints; escalates to Store Director as needed
Takes special orders in person and by phone
Orders balloons, helium tanks, plants, flowers, accessories, and related merchandise. Ensures freshness, variety, and proper stock levels
Monitors and responds to special occasion needs, sales trends, ads, promotions, and customer feedback
Plans daily operations and monitors production processes for efficiency and profitability
Upgrades plants, makes bows, inflates balloons, and prepares bouquets
Creates floral designs that meet company standards
Maintains department standards related to floral upgrades, balloon upgrades, and candy arrangements
Assists designers and sales employees with tasks as needed
Monitors employee productivity and evaluates performance
Has full understanding of all department duties
Follows and performs opening and closing procedures
Schedules, supervises, trains, and assigns duties to department employees
Trains employees on store policies, sales, and record keeping procedures
Understands and follows company policies outlined in the Employee Handbook
Ensures proper code dating for all floral products
Initiates personnel actions including hiring, transfers, promotions, and disciplinary actions
Prepares sales and inventory reports; physical inventory is conducted every 4 weeks
Implements correct product preparation techniques
Operates equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, stem cutters, choppers, wire, hot glue guns, spray paint, heat sealers, and helium tanks
Performs receiving duties: breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product
Follows proper temperature, storage, packaging, and conditioning procedures for all indoor/outdoor plants, flowers, shrubs, and cut flowers
Processes administrative paperwork and maintains accurate department records
Controls shrink and costs
Ensures proper pricing and signage
Follows all workplace safety rules and ensures safety, cleanliness, and sanitation in work areas, coolers, equipment, and displays
Uses emergency procedures during equipment or software failures
Uses computer software and electronic ordering devices to order product
Attends and participates in sales meetings; communicates sales goals, performance, and opportunities to employees
Ensures compliance with grooming and dress code standards
Performs all duties safely, accurately, honestly, and with integrity
Performs other duties as required
Qualification
Required
Strong communication and interpersonal skills; maintains professional demeanor with customers and coworkers
Basic knowledge of perishability, seasonality, conditioning, handling, and sanitation of products
Good understanding of company practices and Floral Department procedures
Ability to lift, reach, and maneuver items up to 40 lbs; frequent bending, stooping, reaching, pushing, and pulling
Repetitive arm movements required for preparing, packaging, and displaying merchandise
Manual dexterity and good hand–eye coordination required; able to stand for long periods
Must remain mentally alert for safe and accurate work completion. Requires basic math skills and knowledge of weights and measures
Knowledge of floral product variety, standards, sanitation, handling, and labeling
Operates phones, pallet jacks, hand trucks, scissors, knives, safety cutters, stem cutters, choppers, wire tools, staples, hot glue gun, spray paint, balloon heat sealers, and helium tanks. Requires handling latex products
Uses computer software and electronic ordering devices
Must be available for nights, weekends, and holidays; schedule varies. Good attendance required
Exposure to potential hazards exists due to equipment and tools
Benefits
Medical
Dental
Vision
Disability and life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.35BKey Investors
Apollo
2026-01-22Post Ipo Debt· $2.1B
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase