Yum! Brands · 11 hours ago
Sr. Technical Product Mgr I
Plano, TX
Full-time
Hybrid
Senior Level
$115K/yr - $144K/yr
5+ years expYum! Brands is a leading global restaurant company, and they are seeking a Senior Technical Product Manager to own the product vision and roadmap for internal developer platforms. The role involves driving platform adoption, managing product backlogs, and optimizing developer experiences to enhance productivity and operational efficiency.
Food and BeverageHospitalityRestaurants
Responsibilities
Own product vision and roadmap for internal developer platforms (CI/CD, infrastructure, observability, automation tools)
Drive platform adoption across engineering teams through customer-obsessed product thinking and evidence-based prioritization
Define product principles and success metrics measuring customer satisfaction, operational efficiency, and business impact
Manage monthly prioritization process across ~20 stakeholder groups using systematic intake, capacity planning, and transparent communication
Act as voice of the customer for internal engineering teams through user research, feedback gathering, and requirement translation
Establish feedback loops via office hours, customer advisory boards, quarterly business reviews, and continuous engagement
Manage product backlog translating customer requirements into prioritized epics and user stories with clear acceptance criteria
Communicate product decisions transparently to stakeholders, explaining prioritization rationale and managing expectations
Lead automation strategy to reduce manual support requests through self-service capabilities and intelligent tools
Design user experiences enabling engineers to provision infrastructure, deploy applications, and troubleshoot issues independently
Identify automation opportunities through pattern analysis of support requests and high-volume manual work
Measure automation impact through support ticket reduction, time-to-resolution improvements, and user satisfaction scores
Optimize developer experience by reducing friction in infrastructure provisioning, application deployment, and daily workflows
Establish productivity metrics including deployment frequency, lead time to production, and developer satisfaction (NPS)
Drive tooling consolidation by standardizing on fewer, better-integrated platform products
Partner with engineers to understand pain points and translate them into product improvements
Partner with engineering managers (SRE, DevOps, Solutions Architecture) to balance product vision with technical execution
Work with engineering teams to ensure platform products meet reliability standards with comprehensive monitoring
Collaborate with stakeholder groups including Payment, Order, Data, and 15+ other product teams
Balance external stakeholder requests (60-70% capacity) with internal platform modernization initiatives (30-40% capacity)
Track product health through adoption metrics, user satisfaction, operational efficiency improvements, and business outcomes
Demonstrate business value connecting platform investments to measurable improvements in productivity and cost optimization
Present quarterly product strategy to Director and VP-level stakeholders with roadmap updates and business impact reports
Lead monthly capacity planning allocating ~450 hours/month across committed initiatives using evidence-based frameworks
Qualification
Required
5-8 years in product management or technical product ownership with demonstrated product thinking and execution
3+ years managing technical products (B2B SaaS, developer tools, infrastructure products, or enterprise software)
Experience with product metrics, user research, roadmapping, and backlog management
Bachelor's degree in any field (technical degree preferred but not required)
Product strategy and roadmapping - Developing multi-quarter product visions with clear themes, milestones, and success metrics
Backlog management - Using prioritization frameworks (RICE, Value vs. Effort) to manage competing stakeholder needs
User research and discovery - Conducting interviews, surveys, usage analysis, and feedback synthesis to understand customer needs
Product metrics and analytics - Defining KPIs, tracking adoption, analyzing user behavior, and measuring product success
Agile product ownership - Writing user stories, defining acceptance criteria, and working collaboratively with engineering teams
Stakeholder management - Working with cross-functional teams and managing executive communication
Experience managing technical products serving technical audiences (engineers, developers, IT teams, or technical operations)
Ability to understand technical concepts and translate them into user-friendly product features
Comfort working closely with engineering teams and understanding technical constraints
Experience with software development lifecycle, deployment processes, or technical infrastructure (even at high level)
Preferred
Experience with developer tools, internal platforms, or infrastructure products
Familiarity with concepts like CI/CD, cloud infrastructure, containers, or DevOps practices
Understanding of software engineering workflows and developer pain points
Knowledge of SRE principles, observability, or automation tools
Benefits
Medical
Dental
Vision
Legal
Accidental death and dismemberment
FSA/HSA
Short-term disability
Long-term disability
Life insurance
401(k) plan
4 weeks of vacation
Paid sick leave
10 paid holidays
A floating day off
2 paid days for volunteer time each calendar year
Company
Yum! Brands
Yum! Brands is a quick-service restaurant brand that primarily operates the likes of KFC, Pizza Hut, and Taco Bell.
1001-5000 employees
H1B Sponsorship
Yum! Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-09-09Post Ipo Debt· $1.5B
2024-04-26Post Ipo Debt· $2B
1997-09-26IPO
Leadership Team
Christopher Turner
Chief Executive Officer
Ranjith Roy
Chief Financial Officer
Recent News
2026-01-22
2026-01-03
The Independent
2025-12-29
Company data provided by crunchbase