Southern Bancorp · 2 days ago
Loan Administrative Assistant II 2512
Southern Bancorp is a Community Development Financial Institution focused on serving underserved communities. The Loan Administrative Assistant II provides administrative support to loan officers, handling various tasks such as processing applications, preparing loan documents, and assisting with loan closings while ensuring compliance with bank policies.
BankingFinanceFinancial Services
Responsibilities
Prepares and customizes various documents/forms/letters associated with loans; turndown letters, financial statements, release letters and liens on loans, amendments on real estate loans, transfer of title forms, Letters of Credit, etc., ensuring that bank policies and procedures, as well as compliance issues, are met
Evaluates and proofs all setup sheets for accuracy and completeness prior to submission to Loan Processing
Schedules customer appointments and conducts loan closings. Prepares loan disbursement checks. Provides all completed loan documents to loan administration in a timely manner
Provides excellent customer service by answering customers' questions and concerns. Greets and directs all customers entering the area to their proper bank destination. Assists customers by notarizing documents
Answers any incoming phone calls to the department as needed
Provides walk-in loan customers with the appropriate application to suit their loan request
Reviews applications for completeness and accuracy
Pulls credit reports on all applications and renewals
Creates and balances all loan tickets from the setup sheet data
Proofreads new/renewed loan documentation and performs file maintenance for existing accounts
Reviews loan exception reports and loan-to-value reports. Provides needed documentation to clear exceptions and corresponds with customers on behalf of the Loan Officer
Assists the officer by reviewing past due and loans maturing lists. Sends letters to past due customers. Prepares setup documents for renewals and closes renewed loans
Orders appraisals, title work, etc., to complete loan documentation
Coordinates with title companies and the mortgage operations division to schedule closings and provide information
May prepare loan advances on draw loans and follow up on past due loans
Participates in a team effort to cross-sell other bank services and products
Maintains a high level of cooperation and rapport with all officers and other employees
Qualification
Required
High school education or equivalent
Minimum of three years of experience in banking or lending
Must have or receive NMLS clearance
Must be knowledgeable about the different types of loans and loan documents, including all commercial and agricultural loans
Ability to prioritize workload to meet deadlines and work independently
Requires great attention to detail, recall ability, and good organizational skills
Strong customer relations skills and the ability to communicate effectively
Ability to anticipate problems and use sound judgment and resourcefulness to resolve issues
Strong computer skills, including proficiency with MS Office
Benefits
401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities
Company
Southern Bancorp
Southern is a unique organization that combines the vision, passion, and creativity of non-profit organizations.
Funding
Current Stage
Growth StageTotal Funding
$27.44MKey Investors
Community Development Financial Institutions FundBlockBank of America
2023-04-12Grant· $4.9M
2021-06-10Corporate Round
2020-10-19Corporate Round· $4.79M
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