Southwest Airlines · 9 hours ago
Sr NOC Safety Performance Program Manager
Dallas, TX
Full-time
Onsite
Senior Level
$132K/yr - $147K/yrSouthwest Airlines is committed to providing a stable work environment and promoting personal growth. As the Sr NOC Safety Performance Program Manager, you will lead safety programs within the Network Operations Center, ensuring compliance with safety regulations and enhancing safety performance through collaboration across various teams.
Public Transportation
No H1B
U.S. Citizen Only
Responsibilities
Develop, design, enhance, implement, evaluate and monitor policies, processes, and procedures that enhance safety performance at Southwest Airlines
Serve as a point of contact for NOC safety reporting systems (e.g., ASAP, Irregularity Reporting [IR], Safety Reporting System [SRS])
Manage, coordinate and execute functions of NOC’s Safety program as assigned (e.g., Aviation Safety Action Partnership [ASAP])
Review, research and analyze safety data
Develop accurate and quantitative insights
Prepare professional presentations and reports
Prepare recommendations to enhance Safety performance
Develop, author and present safety information to NOC and Company Leadership
Develop, author and deliver safety promotion (e.g., communication, training, briefings, news, workshops) to NOC Employees
Collaborate with various Southwest Airlines Teams (e.g., Safety and Security, Emergency Response, other Operating Departments)
Participate in and/or facilitate safety investigations and event debriefs
Assist FAA and NTSB investigations involving NOC functions
Attend and/or present at industry meetings, conferences, or seminars
Provide friendly service and maintain positive relationships with all internal and external Customers
May perform other job duties as directed by Employee's Leaders
Qualification
Required
High School Diploma or GED
Expert level, expansive and far-reaching knowledge in: 14 CFR Part 121 airline operational experience
Any combination of: safety investigation or safety management experience or project management experience
Working knowledge of airline, operational control, flight planning and flight following standards, policies and procedures
Working knowledge of 14 CFR Part 5 and Part 121 regulatory requirements and associated regulatory guidance
Knowledge of interfaces with other Southwest Airlines operating departments (e.g., organization, operation, philosophy, procedures)
Skilled analytical work with investigative and problem-solving abilities
Skilled in appropriate computer software knowledge and skills
Skilled in written and verbal communication
Skilled in detailed work, applying technical documents, managing multiple concurrent tasks with frequent interruptions
Ability to influence others to gain buy in and support
Ability to assemble and organize technical data, preparing comprehensive and logical factual and analytical reports, and creating and communicating effective presentations to large and small audiences regarding these findings
Ability to handle sensitive and confidential information
Ability to work well under tight time constraints to accomplish assignments and projects within regulatory constraints
Ability to take initiative and work independently
Ability to work well with others as part of a team and work well in a fast paced environment
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work extended hours based on operational needs
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Preferred
Strong background in Dispatch, including prior dispatch experience or an active/previous dispatch license; familiarity with Dispatch and SMS, ideally within Part 121 airlines
Experience with Safety Management Systems (SMS) and understanding of how SMS integrates into airline operations
Benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Company
Southwest Airlines
Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered .
Founded in 1971
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
Elliott Management Corp.
2025-10-27Post Ipo Debt· $1.5B
2024-10-04Post Ipo Equity· $107M
2024-06-10Post Ipo Equity· $1.9B
Leadership Team
Robert E. Jordan
President, Chief Executive Officer, & Vice Chairman of the Board of Directors
Brendan Conlon
Vice President Crew Scheduling
Recent News
2026-01-24
Business – Latest Financial & Stock Market News | New York Post
2026-01-23
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