Cohere · 5 hours ago
Director, Revenue Operations
New York, NY
Full-time
Hybrid
Director/Executive
15+ years expCohere is a company focused on scaling intelligence to serve humanity through AI systems. They are seeking a Director of Revenue Operations to define and execute the revenue operations strategy across various departments, ensuring operational excellence and forecasting accuracy to prepare for growth.
Artificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language Processing
Responsibilities
Define and own the long-term Revenue Operations strategy in support of company growth goals
Lead, mentor, and develop a high-performing Revenue Operations team
Establish clear goals, responsibilities, and performance metrics for the Revenue Operations function
Act as a trusted advisor to executive leadership on revenue performance, risks, and opportunities
Own forecast accuracy, pipeline health, deal velocity, and revenue predictability
Partner closely with members of the GTM, Finance, Strategy, and Operations teams to drive best in class ARR and revenue forecasting
Establish standards for data quality, definitions, and reporting consistency
Ensure leadership has clear, actionable insights into pipeline health and conversion
Support annual planning, segmentation decisions, capacity modeling, and quota methodology in partnership with Sales Leadership and Finance
Own the Revenue Operations tech stack strategy, including CRM, sales enablement, and analytics tools
Set priorities and direction for system enhancements, integrations, and data governance, and optimize for scale, adoption, and business impact
Ensure system reliability and scalability to support global growth
Ensure GTM data is clean, auditable, and decision-grade across all systems
Implement controls to maintain data integrity and compliance
Design and administer compensation plans, SPIFFs, accelerators, and commission operations
Align incentive structures with company goals and sales strategy
Ensure strong alignment across Sales, Marketing, Customer Success, and Finance on processes, data definitions, and operating rhythms
Drive data-driven insights to improve sales performance and revenue visibility
Own the renewals motion, expansion workflows, retention strategy, and usage tracking
Optimize customer lifecycle processes to maximize lifetime value
Partner with GTM leaders to design scalable workflows that support revenue acquisition, expansion, and retention
Drive consistency and predictability across the full revenue funnel and customer lifecycle
Anticipate growth bottlenecks and build infrastructure to support 2×, 5×, 10× scale
Lead process improvements and automation to enable hyper-growth and drive cross functional GTM coordination
Partner with GTM leaders to support rollout of new processes, tools, and programs
Lead change management efforts to ensure adoption and long-term success of operational initiatives
Communicate clearly and effectively across stakeholders at all levels
Implement governance, standardization, and process excellence across strategic initiatives such as: IPO readiness, Deal Desk, Customer and Partner Lifecycle Management
Qualification
Required
15+ years of experience in a Sales, Revenue Operations, or GTM Operations role within high-growth private companies and/or public technology companies
5+ years of proven leadership experience in Revenue Operations
Strong executive presence with the ability to influence and partner at the C-level
Deep understanding of metrics, forecasting, pipeline management, and revenue models for technology companies
Experience owning or overseeing CRM and GTM technology ecosystems
Experience supporting high-growth or pre-IPO tech companies
Exceptional analytical skills to take complex business problems and drive to strategic outcomes
Preferred
MBA a plus
Benefits
An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)
Company
Cohere
Cohere is an enterprise AI firm developing secure and private AI technology to address real-world business challenges.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$1.71BKey Investors
Government of CanadaTiger Global ManagementIndex Ventures
2025-09-24Series D· $100M
2025-08-14Series D· $500M
2025-06-17Secondary Market
Leadership Team
Aidan Gomez
cofounder + ceo
Ivan Zhang
Co-Founder
Recent News
2026-01-20
Company data provided by crunchbase