LaunchCapital · 1 week ago
Director of Software Development
Fiserv is a global leader in Fintech and payments, and they are seeking a hands-on, strategic Director of Software Development to lead and grow their engineering teams. The role involves defining software development strategies, driving architectural decisions, and fostering an inclusive culture while collaborating across various functions to deliver high-quality software solutions.
ConsumerInformation TechnologyMedical DevicePublishing
Responsibilities
Define and execute the software development strategy in alignment with product and business priorities
Lead multiple engineering teams (direct and dotted-line), including hiring, coaching, performance management, and career development
Drive architectural decisions and ensure technical excellence, maintainability and scalability of systems
Champion modern engineering practices: Agile delivery, CI/CD, automated testing, DevOps, observability, and security-by-design
Oversee delivery planning and program management for major initiatives; remove impediments and ensure predictable releases
Collaborate cross-functionally with Product, UX, Security, Infrastructure and Operations to align roadmaps and deliver business outcomes
Manage budgets, headcount planning and vendor/partner relationships for your area
Establish and track key engineering metrics (quality, velocity, reliability, lead time) and use them to inform continuous improvement
Foster an inclusive, collaborative culture that encourages innovation, ownership and professional growth
Represent engineering in leadership forums and communicate technical tradeoffs and status to senior stakeholders and executives
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering or a related field, or equivalent experience
8+ years of professional software development experience and 5+ years in people/engineering leadership roles
Proven record of delivering complex, customer-facing software systems at scale
Deep experience with cloud-native architectures (AWS/Azure/GCP), microservices, APIs, and modern data practices
Strong knowledge of DevOps, CI/CD pipelines, automated testing, and production monitoring
Excellent stakeholder management and communication skills; able to translate technical concepts for business audiences
Demonstrated ability to hire, mentor and retain high-performing engineering teams
Preferred
Master's degree or advanced technical certification
Experience in regulated industries or domains with strict security/compliance requirements (e.g., financial services, payments)
Track record of scaling engineering organizations across geographies
Experience with product-led development and strong product/engineering partnership
Leadership competencies
Strategic thinker who balances long-term technical vision with short-term delivery
People-first manager who develops talent through coaching and clear expectations
Data-driven decision maker who uses metrics to drive outcomes
Change agent who promotes continuous improvement and innovation
Company
LaunchCapital
LaunchCapital is focused on entrepreneurs at the seed stage.
Funding
Current Stage
Early StageCompany data provided by crunchbase