Pizza Hut · 1 week ago
Field People and Culture Manager
Plano, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$122K/yr - $129K/yr
10+ years expPizza Hut is a company that places people at the heart of its operations. They are seeking a Field People and Culture Manager to enable franchisee partners to enhance people and culture practices within restaurants, ultimately driving customer growth and operational excellence.
Food and BeverageFood DeliveryHospitality
Responsibilities
Act as a strategic consultant to Pizza Hut franchisees, influencing adoption and consistent utilization of brand-standard HR tools, programs, and practices
Identify key opportunities for improvement and partner with franchise leaders to set people and culture goals that drive business performance. Develop and systematically implement a cohesive change strategy to meet these goals aligned with cross-functional assessment of franchisee performance and potential
Partner with the Operations team to identify shared opportunities and ways in which people and culture practices inform operational excellence
Serve as the primary point of contact for franchise partners to communicate, actively listen to, and troubleshoot queries related to people and culture programs and tools
Leverage data to measure and share progress against key people and operational metrics, using insights to drive action
Build strong, trust-based relationships with franchisees and internal teams (Operations Excellence, Legal, Restaurant Training COE, Restaurant Readiness, Communications, Pizza Hut Global) to influence systematic change
Own agendas, facilitate meetings, and deliver presentations to key franchisee committee leaders, driving decision-making and capturing feedback on critical priorities
Manage vendor relationships: identify and align on goals, influence roadmap, and report on progress
Facilitate formal agreements with Franchisees to support technology deployment (feedback surveys, ATS adoption) that ensure consistent people and culture practices
Execute programs guided by industry benchmarks, and internal market and global practices
Qualification
Required
You will be required to attend the Plano, TX office three days per week (Tuesday - Thursday)
10+ years in Restaurant Operations, Field HR, Restaurant Training, HR business partner, or multi-unit restaurant leadership roles (restaurant/retail or franchise experience preferred)
Proven data-driven decision maker with strong analytical and reporting skills to systematically measure and report system wide progress, and take action based on key insights
Skilled influencer with ability to build relationships, consult, coach and drive change internally and externally
Hands-on problem solver with the willingness to dive into details and drive execution
Ability to travel as needed to support franchise partners in-market. (travel needed 25-30% of the time)
Preferred
Knowledge of and experience with the full employee lifecycle, franchisee relationships, people and culture best practices/ tools in QSR or retail industry is preferred for the role
Benefits
Bonus eligibility
Company
Pizza Hut
Pizza Hut is an American restaurant chain and international franchise known for Italian-American cuisine including pizza and pasta. It is a sub-organization of Yum! Brands.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-04-01Debt Financing
Leadership Team
Aaron Powell
Global CEO
Chuck Rhoades
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase