Beth Israel Lahey Health · 1 week ago
Administrative Director, Neurosciences & Orthopaedic Surgery
Burlington, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$125K/yr - $170K/yr
5+ years expBeth Israel Lahey Health is a growing healthcare organization committed to making a difference in people's lives. The Administrative Director of Neurosciences & Orthopaedic Surgery is responsible for managing daily business operations across multiple practice locations, ensuring high-quality patient care, and optimizing financial performance. This role involves collaboration with clinical and administrative teams to implement quality standards and improve operational efficiency.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Oversees the operation of the ambulatory clinics and manages staff including nurse/operations manager, administrative and nurse supervisors and other application divisional management positions
Provide feedback, recognition, and support for the team. Evaluate training needs and coordinate ongoing staff training and education
Principal liaison with all clinicians to ensure their satisfaction with the administrative and financial support of their practice. Monitor clinical workflows to ensure best practices are followed in patient care, documentation, coding, and medical record maintenance
Collaborate with clinical teams to monitor workflows, schedules, and patient experience, implementing strategies to deliver high-quality care in a cost-efficient manner
Work with patient access, administrative staff, and clinical teams to ensure accurate provider templates, effective patient scheduling and efficient clinic flow. Manages assignment of clinical providers to all practice locations and ensures all clinical shifts are covered and QGenda or AMION scheduling software reflects the most up-to-date assignments. Helps oversee and manage provider time away process
Participate in the recruitment and onboarding processes for administrative staff and clinical providers, including orientation programs. Address staffing issues, making adjustments based on operational needs, and ensure compliance with personnel policies. Conduct performance evaluations and administer merit salary increases in accordance with established standards
Forecast and address needs related to personnel, supplies, equipment, training, and contract management. Assist in negotiating and managing contracts for services within assigned divisions
Informs senior management of any site/divisional problems. These may include but are not limited to safety, equipment, staffing, medical staff and interpersonal problems
Counsels, disciplines and follows appropriate management expectations for direct reports
Oversee the revenue cycle in assigned divisions, ensuring accurate charge capture, billing, insurance verification, and co-pay collection to optimize financial performance
Regularly review and analyze operational and financial performance data, providing leadership with reports highlighting key performance indicators and opportunities for strategic growth
Manages physician productivity by ongoing monitoring of productivity metrics (e.g. charge submission and wRVU reporting) to ensure alignment with budgeted target. Provide feedback and collaborate with division chairs on physician financial incentive programs. Address productivity, performance, or behavioral issues and respond to physician concerns as needed
Works with Division Chair to set performance expectations for all staff in conformance with applicable policies and expectations
Assist with maintenance and ongoing development of annual operating budgets for assigned divisions, ensuring alignment with organizational strategic goals. Assist in capital budgeting, prepare cost/benefit analyses, and ensure optimal resource allocation while maintaining high quality patient care
Monitor the physical plant to ensure the maintenance of an appropriate environment. Identify construction, remodeling, redecorating or relocation requirements. Perform a cost assessment, vendor selection and negotiate terms/conditions of leases, construction arrangements and equipment purchases
Create awareness of physician group budget process, productivity/ revenue projections, and ongoing involvement in assessment of revenues and expenses. Work to minimize overtime expenses and maintain budget levels
Collaborate with executive leadership and division chairs to define and implement strategic plans for divisional growth, market share expansion, and improved financial performance
Regularly review patient experience data to measure patient satisfaction and implement corrective action as needed to ensure patient-centered care is provided
Maintain contact with local community resources to develop the practice and identify growth opportunities. Suggests marketing and advertising strategies for practices to elevate LHMC’s reputation as a preferred healthcare provider. Seeks out and follows-up on opportunities to increase awareness of new physicians and practices throughout the communities served
Develops programs and processes to ensure compliance with healthcare standards and to meet quality patient care initiatives
Participates in divisional and/or interdepartmental quality improvement activities
Performs other tasks and projects as requested by Executive Director and Division Chairs
Complies with all Lahey Hospital and Medical Center Policies
Complies with behavioral expectations of the division and Lahey Hospital and Medical Center
Maintains courteous and effective interactions with colleagues and patients
Demonstrates an understanding of the job description, performance expectations, and competency assessment
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
Performs all other duties as needed or directed to meet the needs of the department
Treats staff with dignity and respect
Works as a role model for staff by exhibiting professional and ethical behavior. Fosters a positive attitude in the department and promotes high colleague morale
Problem solves in a timely and diplomatic manner. Works collaboratively to improve processes within the department and organization
Participates in and successfully completes all assigned Mandatory Education and any other regulatory requirements
Qualification
Required
Bachelor's in Business Administration, Health Care Administration or related area of study
5 years of directly related experience in a hospital or health care setting
Strong knowledge of managerial and budgetary practices
Excellent personnel management skills and demonstrated ability to provide leadership
Strong emotional and social intelligence
Strong approach and commitment to cost containment
Skills in critical judgment and thinking
Strong project management skills
Exceptional written and verbal communication skills
Must be a self-starter, able to work with minimal supervision and direction
Must possess high potential to take on more responsibility and be ready for the possible growth of this role into a more senior position
Minimum of five years management in an academic medical center setting or equivalent
Preferred
Master's in business administration or health care or related field
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10001+ employees
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
2026-01-25
Boston Globe
2025-11-24
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