talentpluto · 1 day ago
Implementation Engineer
New York, NY
Full-time
Onsite
Entry Level
$110K/yr - $140K/yr
1+ years expTalentpluto is a high-growth B2B software company focused on helping customers with complex data workflows. They are seeking an Implementation Engineer to manage customer implementations, build data migration playbooks, and ensure customer success with the product.
AdvicePeer to Peer
Responsibilities
Own a portfolio of customer implementations and drive customers to successful outcomes
Build and maintain data migration "playbooks" (workflows to extract, transform, and map customer data into product primitives)
Diagnose schema and data issues; work with JSON structures and data transformation logic
Perform hands-on technical work as needed (e.g., scripting, light automation, debugging implementation issues)
Support workflows involving web scraping, web parsing, and "computer use" tasks; use knowledge of HTML, selectors, and how web pages are structured
Partner with engineering to communicate bugs, missing features, and product improvements based on implementation learnings
Help keep customers successful and engaged—communicating clearly, managing expectations, and identifying expansion opportunities over time
Qualification
Required
1+ years of hands-on technical experience (e.g., junior software engineer, technical implementation, automation/scripting-heavy role, or equivalent internships/projects demonstrating real scripting work)
Comfortable working with JSON, schemas, and structured data; able to reason about how data moves through systems
Ability to ramp quickly on web concepts (HTML, selectors, scraping/parsing fundamentals) and apply them in production workflows
Strong written and verbal communication skills; able to translate technical issues for both technical and non-technical audiences
Ability to collaborate with engineers in a precise, high-signal way (clear bug reports, reproduction steps, crisp feedback)
High ownership, urgency, and willingness to operate in a 'roll up your sleeves' environment
Comfortable with an onsite NYC environment and fast-moving startup dynamics
Preferred
Prior experience in post-sales implementation / forward deployed / customer engineering roles
Background in ERP/accounting systems or implementations (e.g., NetSuite, SAP, QuickBooks, Xero)
Experience in adjacent modern ERP / accounting tooling ecosystems (helpful for faster ramp on certain customer workflows)
Company
talentpluto
talentpluto is the AI-native platform connecting elite GTM professionals with high-growth startups.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknown2016-10-01Series Unknown
2016-03-01Convertible Note
Company data provided by crunchbase