Simbe · 8 hours ago
Robotics Repair Technician
St Louis, MO
Full-time
Onsite
Senior Level
$32/hr - $35/hr
5+ years expSimbe Robotics is a leading retail robotics company providing in-store intelligence solutions. The Robotics Repair Technician plays a crucial role in ensuring the optimal performance and reliability of robotic units by troubleshooting, repairing, and upgrading robotic hardware to maintain consistent service and client satisfaction.
Artificial Intelligence (AI)Retail TechnologyRoboticsSales Automation
Responsibilities
On-Site Maintenance and Repairs: Travel to local customer stores to perform hardware maintenance, repairs, and upgrades on deployed robots. Ensure all service requests are handled efficiently, minimizing downtime
Diagnosis and Repair of Tally Robots at Simbe Repair Center: Receive, assess, and repair Tally robots that have experienced issues in the field. Conduct thorough diagnostics to identify root causes and bring each unit back to optimal operating condition
Refurbishment: Refurbish returned units to "like-new" condition, ensuring that each refurbished unit meets quality and performance standards before being redeployed
Spare Parts Inventory and Logistics: Manage inventory of spare parts, track usage, and coordinate shipments to technicians in the field to facilitate remote repairs. Maintain organized records of parts usage for accountability
Field Travel: Conduct local travel (up to 25% of the time) within the Midwest U.S. area, primarily greater St. Louis, with occasional trips in neighboring states, to support field operations, including urgent repairs, routine maintenance, and scheduled upgrades at customer locations
Qualification
Required
Minimum of 5 years of experience in assembling, maintaining, or repairing complex electromechanical systems, with specific expertise in robotics preferred
Strong troubleshooting skills, including the ability to diagnose mechanical, electrical, and software-related issues. A systematic approach to problem-solving is essential
Proficiency in using web-based live control tools for monitoring and diagnostics
Competency with Linux OS, including command-line interface and basic shell scripting, to facilitate system troubleshooting and updates
Skilled in using hand and power tools, as well as specialized electrical repair tools (such as soldering irons and wire crimpers), to perform repairs and replacements effectively
Ability to follow detailed instructions and repair guidelines accurately to ensure repairs meet company standards
Basic knowledge and understanding of electrical and mechanical schematics and drawings are advantageous for troubleshooting and repairs
Strong English communication skills, both oral and written, for effective documentation and customer interactions
Experience using collaborative messaging tools to communicate with team members and document repair processes in real time
Ability to work independently in the field, adapt to new technical challenges, and proactively identify solutions to recurring issues
Dedication to delivering high-quality service, maintaining professionalism in customer interactions, and upholding the company's reputation for reliability
Must be capable of lifting equipment, bending, and performing repairs in various physical environments
A valid state driver's license
An excellent motor vehicle record (MVR), defined as: No at-fault accidents within the past 3 years. No major traffic violations (e.g., DUI, reckless driving) within the past 5 years. No license suspensions or revocations within the past 5 years
Ability to meet company driving standards as verified through a background check
Benefits
Equity compensation
Full range of medical, financial, and/or other benefits
Company
Simbe
Simbe, the global leader in retail shelf digitization, is the trusted partner for retailers confronting today's most critical challenges: 66% of "out-of-stock" items hidden within stores, 90% of pricing errors missed by manual audits, and 95% labor attrition.
51-200 employees
H1B Sponsorship
Simbe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (2)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$104MKey Investors
Goldman Sachs AlternativesEclipse VenturesVenrock
2024-10-24Series C· $50M
2023-07-13Series B· $28M
2022-07-25Convertible Note
Leadership Team
Bradley Bogolea
Co-founder & CEO
Jeff Gee
Co-Founder and CDO
Recent News
Company data provided by crunchbase