The Grieve Corporation · 12 hours ago
Inside Sales Coordinator
Round Lake, IL
Full-time
Onsite
Mid Level
3+ years expThe Grieve Corporation is seeking an Inside Sales Coordinator responsible for driving sales support activities that strengthen customer relationships. This role involves quoting, opportunity follow-up, and collaboration with sales representatives to achieve growth objectives.
HardwareIndustrialManufacturing
Responsibilities
Develop and maintain strong relationships with customers, sales representatives, and dealer partners
Support the Director of Sales and outside sales representatives by joining discussions to identify the proper product solution and prepare a quotation
Proactively follow up on open quotations and opportunities, tracking progress in CRM
Serve as the primary liaison for national dealer accounts as well as foreign customers outside of North America, ensuring consistency in communication, quoting, and order support
Qualify customer requirements, identify appropriate product solutions, and collaborate with engineering on technical feasibility
Assist in territory management by organizing opportunities, monitoring pipeline activity, and ensuring follow-up with prospects
Provide timely and professional responses to customer phone and email inquiries, emphasizing solution-selling
Support sales campaigns, promotions, and targeted outreach to key accounts
Maintain accurate records of opportunities, quotes, and customer interactions in CRM/ERP systems
Collaborate with engineering, production, and service teams to align customer needs with company capabilities
Generate and interpret sales reports to track pipeline activity, quoting performance, and territory trends
Contribute to continuous improvement in sales processes, reporting, and customer experience
Collaborate with Sales leadership on marketing activities to support overall sales initiatives
Qualification
Required
3–5 years of inside sales, sales support, or customer-facing experience in B2B/industrial markets
Strong understanding of Salesforce or other CRM/ERP systems and how they support sales processes
Ability to learn and communicate high-level technical equipment functions and options
Skilled at multi-tasking, prioritizing, and following through in a fast-paced environment
Outstanding interpersonal and communication skills with a professional, customer-first mindset
Strong written and verbal communication skills; confident phone presence
Self-starter with a proactive approach to problem solving and opportunity development
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong command of written and spoken English
Preferred
Bachelor's degree preferred
Company
The Grieve Corporation
Grieve designs and manufactures industrial ovens and furnaces for a variety of heat treating processes, including drying, baking, curing, preheating, tempering, sintering, stress relieving, annealing, sterilization, and depyrogenation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Caringella
COO
Company data provided by crunchbase