TRIGO · 2 weeks ago
Bilingual Quality Resident Engineer / Automotive Liaison
TRIGO Global Quality Solutions is seeking a Full-time Bilingual Quality Resident Engineer who is proficient in Spanish and English to work at the Luci plant in Casa Grande, AZ. The role involves serving as the on-site representative for customers, ensuring satisfaction through technical support, issue resolution, and maintaining strong relationships while addressing production problems and providing updates on claims.
AerospaceAutomotiveProfessional ServicesRailroad
Responsibilities
Build strong, professional relationships with customers at the plant level
Act as the customer's representative, addressing production issues and building credibility through commitments
Maintain open communication between Intervention Site and the contracted customer
Provide regular updates on claim status and seek customer feedback
Monitor competitor activities and report to the TRIGO Resident Engineering Manager
Represent the contracted partner's interests and participate in customer meetings as needed
Coordinate on-site repairs/sorting with client approval
Analyze and resolve Site issues, informing plants for corrective action
Regularly audit customer product handling
Support prototypes, pre-serial builds, trials, launches, and engineering changes
Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner
Ensure customer satisfaction through technical support and quality issue resolution
Stay updated on technical, quality, and business topics through regular training and meetings
Address customer technical requirements and provide support
Suggest improvements to both Intervention Site and contracted customer
Any other duties as assigned
Qualification
Required
Bi-lingual (Spanish/English)
Working familiarity of Intervention Site quality systems, including TS-16949 requirements
Problem-solving ability
Regular and predictable attendance
Ability to be/work on call as needed
Excellent Communication Skills, Both Written and Verbal
Strong in process and process controls
Identify and implements Standardized Work
Strong background in Root Cause Analysis and Corrective Action reporting
Experience in Read Across function
Process and Product audits experience
Shipping and Receiving knowledge
Strong personality able to give direction and lead teams
Preferred
Engineering degree or equivalent relevant experience
Sequencing and of automotive parts
Tier 1 experience
Company
TRIGO
QUALITY ALONG THE SUPPLY CHAIN Founded in 1997, TRIGO Group is a multinational company providing quality solutions for the automotive, aerospace and other transport industries.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Idinvest Partners
2016-09-01Series Unknown
2016-04-13Acquired
Recent News
2025-06-21
Research and Markets
2025-05-30
2024-04-07
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