Vantaca · 17 hours ago
Sr. Product Manager - AI Platform
Wilmington, NC
Full-time
Hybrid
Mid, Senior Level
4+ years expVantaca is a leading AI-native community management performance platform that is transforming how community management companies operate. As a Senior Product Manager for Vantaca's platform, you will oversee the strategy, roadmap, and delivery of intelligent platform capabilities, working closely with product managers and engineers to enhance AI-powered features and ensure optimal platform performance.
Artificial Intelligence (AI)Business IntelligenceBusiness Process Automation (BPA)Property ManagementSoftware
Responsibilities
Evolve and drive the product vision and strategy for Platform, ensuring that it aligns with Vantaca's AI-native company goals, technical requirements, and customer needs
Use quantitative and qualitative methods to identify platform bottlenecks, performance patterns, and technical debt, then translate these insights into a prioritized roadmap that enables AI innovation velocity
Regularly evaluate and incorporate new opportunities for platform modernization, like emerging AI infrastructure technologies, cloud-native patterns, and development tooling
Define and track milestones, metrics, and key performance indicators (KPIs) to monitor platform health and adoption, leveraging AI tools to analyze system performance, identify anomalies, and generate actionable insights from telemetry data
Collaborate with platform engineers to develop best-in-class developer experiences, using AI prototyping tools to rapidly test architectural patterns and validate technical approaches before committing to full implementation
Stay consistently curious about our internal customers and their needs, regularly conducting interviews with product teams, engineering retrospectives, and technical discovery sessions to ensure that the platform supports their most pressing requirements
Partner with AI/ML teams to identify high-impact opportunities for platform improvements that accelerate AI development, from model serving infrastructure and embedding pipelines to prompt optimization and LLM integration patterns
Work closely with engineering, architecture, and DevOps teams to deliver high-quality platform releases on time and within scope, then analyze and iterate based on performance metrics and user feedback
Ensure platform requirements are well-defined, accurate, documented, and communicated to all relevant stakeholders. Build and maintain a roadmap and backlog at least 2-3 sprints ahead of the platform team and communicate transparently
Collaborate with internal stakeholders to ensure alignment on platform priorities and regularly provide transparent updates on platform roadmaps, migration progress, and key performance metrics to executive leadership and product teams
Partner with Product Management, Engineering Leadership, and Data Science to ensure that platform capabilities enable successful feature launches, including working with product teams to understand their infrastructure needs, defining platform SLAs that support business goals, and ensuring platform documentation and support are ready
Contribute to the entire Product Management team by supporting teammates, identifying opportunities for collective growth, and actively participating in our collaborative, constructive team culture
Qualification
Required
Demonstrated ability to use AI tools (ChatGPT, Claude, Cursor, v0, etc.) to accelerate product work—from rapid prototyping of platform architectures and technical documentation to competitive analysis of infrastructure approaches
Experience building interactive prototypes or technical proof-of-concepts using AI-powered tools to validate platform patterns quickly with engineering teams before major infrastructure investment
Comfortable leveraging LLMs for technical research, synthesis, and communication—turning complex platform requirements into clear narratives for business stakeholders and vice versa
Track record of using AI to enhance personal productivity and team velocity, whether through automated workflows, intelligent summarization of technical discussions, or rapid iteration on architectural designs
Bachelor's degree in Computer Science, Engineering, or a related technical field or equivalent professional experience
4+ years of product management experience with B2B SaaS platforms, infrastructure products, or internal developer tools
Deep technical fluency to discuss microservices, APIs, event-driven systems, and AI/ML infrastructure with engineering teams. Can read code and understand technical trade-offs
Understanding of AI platform requirements: model serving, inference optimization, embedding pipelines, LLM integration patterns, and how platform architecture enables or constrains AI capabilities
Exceptional leadership, communication, and interpersonal abilities. Lead by example by creating a strong sense of purpose within engineering teams and promoting a culture of technical excellence
Demonstrated success in driving platform adoption and enabling internal customer success through infrastructure improvements
A strategic thinker with a passion for technical innovation and a track record of balancing platform stability with velocity
A collaborative leader who can ingest good ideas from wherever they originate and quickly build trust and mutual respect with deeply technical engineering teams
AI-augmented workflow proficiency. You regularly use AI tools to prototype platform architectures faster, analyze system performance more deeply, and communicate technical concepts more effectively. You see AI as a force multiplier for platform velocity and quality
Strong technical and strategic capabilities. You can gather specific platform requirements from internal teams and turn them into infrastructure opportunities that increase engineering velocity and enable AI innovation
Strong analytical skills. You can work with telemetry data, performance metrics, and system logs to quickly gain insights, identify bottlenecks, and communicate data-informed narratives about platform health to technical and business audiences
Comfort working in a growth-mode company. You should be excited to work in new and fast-changing technical circumstances as platform requirements evolve alongside rapid product development and AI innovation
Self-starting. You are able to manage multiple, competing platform priorities, navigate technical trade-offs, and meet delivery commitments with limited direction
Excellent attention to detail and strong desire to iterate and improve on processes. You are committed to demonstrating continuous improvement in platform performance, reliability, and developer experience
Excellent written and verbal communication. You are comfortable translating between technical and business stakeholders, presenting to all levels of the company, and explaining complex platform decisions to non-technical audiences
Preferred
Experience with platform modernization (monolith to microservices) or building AI/ML infrastructure is a plus
Benefits
Medical, Dental, and Vision kick in day one
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
401K with Company Match
Remote Flexible - come to the office when needed
Great parental leave benefits
Ongoing industry and professional development trainings available to all employees
Company
Vantaca
Vantaca is an AI-driven platform that automates community management tasks while fostering growth and stronger relationships.
201-500 employees
H1B Sponsorship
Vantaca has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Growth StageTotal Funding
$305MKey Investors
Cove Hill PartnersJMI Equity
2025-10-15Private Equity· $300M
2022-02-18Series Unknown· $5M
Leadership Team
Dave Sweyer
Founder
Recent News
2025-11-19
2025-11-12
Company data provided by crunchbase