LAZ Parking · 21 hours ago
Airport Overnight Office Customer Service - Greer, South Carolina
Greer, SC
Part-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrLAZ Parking is a company focused on providing excellent customer service in the parking industry. They are seeking an Airport Overnight Office Customer Service Representative to greet and assist patrons, ensuring a positive parking experience while managing various responsibilities related to parking operations.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Promoting good customer relations by consistently providing premier customer service with a friendly demeanor, can-do attitude, and willingness to help at all times
Helping patrons find the parking garage/lot they are looking for, putting their needs and comfort first
Providing general property information to the guest
Walking and/or driving company vehicle between different parking lots and identifying parking violators around the Airport
Issuing the appropriate parking violation notice
Communicating any issues or concerns seen on parking lots to location Manager
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers
Ensuring proper garage/lot signage is displayed and communicating any observed deficiencies with Manager
Conducting general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc
General maintenance of machines such as putting in new receipt rolls but not limited to
Basic janitorial type cleaning of parking lots. Picking up any trash you see on ground
Completing all required data entry, paperwork and reports accurately and efficiently to account for any and all collected parking revenues and violations issued
Add/delete monthly accounts, and key in required information for monthly parkers in the parking revenue control system
Conduct license plate inventory
Be in full LAZ Parking uniform, on time, and ready to work when scheduled
Be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
Work primarily without direct supervision and follow directions of supervisors when requests are made
Assist customers in garages, lanes, and in the parking office
Other related duties as assigned
Qualification
Required
Valid drivers license needed
Must be able to communicate clearly in English language, and must present friendly, outgoing attitude
Must be able to work independently
Strong customer service experience
Willingness to be flexible
Ability to handle challenging and at times, emotionally charged situations
Ability to speak, read, and comprehend the English language
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded)
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 10 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently throughout a shift
Lifting and moving parking equipment
Sweeping and changing signage when needed
Preferred
High school diploma or GED preferred but not required
Parking industry experience is preferred but not required
Benefits
Growth Opportunities
Paid training
Free company uniform
Pay Cards
FREE PARKING during working shifts
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
401k
Medical, Dental, Vision
Paid time off
Short Term & Long Term Disability
AND MORE
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
Founded in 1981
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
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