Photon · 8 hours ago
UX Researcher - Dallas, TX
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
$52K/yr - $182K/yr
9+ years expPhoton is seeking a strategic UX Researcher to lead the discovery and definition phases for a high-priority retail systems modernization initiative. This role focuses on transforming customer-facing workflows into a modern, API-driven platform, ensuring intuitive and efficient core Point of Sale capabilities.
E-CommerceInformation TechnologyMobile AppsWeb DesignWeb Development
Responsibilities
Execute an end-to-end discovery phase to validate existing retail workflows, refine MVP scope, and define the foundational UX architecture
Deep-dive into specific customer-facing functions, including Search, Quoting, Inventory Management, and Payments
Conduct usability and ergonomics assessments on various hardware devices to ensure the software interface is optimized for physical retail environments
Collaborate with technical teams to ensure UX designs are compatible with API-based routing layers and legacy backend constraints
Support a rapid pilot rollout by identifying core "must-have" features for the MVP while maintaining a vision for future multi-vertical expansions
Lead iterative testing cycles to validate that the transition from legacy systems to the new platform reduces friction for end-users
Qualification
Required
9+ years of UX Research experience, with a specific background in Fintech, Retail, or POS systems
Proven track record of researching transactional workflows such as quoting engines, inventory tracking, and complex payment processing
Ability to understand API-based integrations and how technical architecture (like routing layers) impacts the end-user experience
Proficiency in ethnographic field studies, task analysis, and hardware-software interaction testing
Benefits
Medical, vision, and dental benefits
401k retirement plan
Variable pay/incentives
Paid time off
Paid holidays
Company
Photon
Photon is a technology corporation that provides Strategy Consulting, Creative Design, and Technology Services to global enterprise.
5001-10000 employees
H1B Sponsorship
Photon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (168)
2023 (236)
2022 (184)
2021 (157)
2020 (249)
Funding
Current Stage
Late StageLeadership Team
Mukund Balasubramanian
Chief Technology Officer
Sanjiv C Lochan
CFO
Recent News
Bangkok Post
2024-05-20
2024-04-02
Company data provided by crunchbase