COOL Media - Publisher Experiences · 2 months ago
Media Trading & Client Services Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years expCOOL Media is committed to creating a better experience for users, publishers, franchisees, and advertisers through innovation and advanced technology. The Media Trader & Client Services Manager will blend hands-on programmatic media trading with end-to-end client relationship management, leading campaign strategy, activation, optimization, and performance reporting across various channels.
Advertising PlatformsContent MarketingInformation TechnologyInternet of Things
Responsibilities
Act as the primary day-to-day contact for clients, providing strategic guidance and ensuring delivery against media objectives
Join client meetings, briefings, and performance reviews with confidence and clarity
Translate client goals into actionable media plans, working across programmatic platforms and audience strategies
Plan, set up and optimise programmatic campaigns across multiple DSPs (Adform, Freewheel, Amazon, StackAdapt, etc.)
Curate supply with leading SSPs
Manage campaign trafficking, tag QA, pacing and delivery across channels
Adjust bids, audiences, and creatives to achieve KPIs (VCR, CTR, CPA, ROAS)
Partner with creative and tech teams to activate and QA DCO and pixel integrations
Deliver weekly and post-campaign reporting with actionable insights
Analyse performance data via log-level and platform dashboards (GA4, Adform, IAS, MOAT, etc.)
Present results and optimisation recommendations to clients and internal stakeholders
Help interpret data and explain media effectiveness, including CPMs, CTRs, VCRs, CPA and ROAS
Support testing strategies, audience insights, and ongoing performance improvements
Work closely with senior team members to support account growth and campaign innovation
Contribute to internal process improvement and innovation initiatives
Collaborate closely with internal trading, ad ops, analytics and product teams across multiple time zones
Assist with onboarding new clients, preparing presentations, and participating in QBRs and pitch responses
Qualification
Required
5+ years of experience in programmatic media buying, ad ops and client service
Hands-on experience in one or more DSPs (Adform, Xandr, The Trade Desk, DV360, Freewheel, etc.)
Understanding of campaign metrics, optimisation levers and verification tools (IAS, MOAT, DV)
Excellent communication skills with the ability to translate campaign data into client-ready insights
Well-organised, proactive, and able to manage multiple campaigns and deadlines
Team player who thrives in a collaborative, fast-paced environment
Preferred
Familiarity with DCO, log-level data and attribution frameworks is advantageous
Benefits
Access to industry-leading tools, platform certifications, and professional development support.
Flexible working arrangements and a culture that values both results and wellbeing.
Company
COOL Media - Publisher Experiences
COOL Media: Publisher Experiences believes three things – the future of social media is distributed and not siloed in the walled gardens of today; publishers deserve a one-stop shop for maximizing ad revenue; and local brick-and-mortar businesses thrive with digital media automation.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10.06MKey Investors
Associated Venture Management
2017-07-13Series A· $5.2M
2016-02-29Seed· $2.66M
2015-03-01Angel· $2.2M
Leadership Team
Zack Dugow
Founder & CEO
Tianyi Cong
Chief Technology Officer
Recent News
Research and Markets
2025-11-10
2024-05-08
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