U.S. Customs and Border Protection · 10 hours ago
Human Resources Specialist (LER)
Norfolk, VA
Full-time
Onsite
Entry, Mid Level
$108K/yr - $140K/yr
1+ years expU.S. Customs and Border Protection is a federal law enforcement agency dedicated to securing America's borders. The Human Resources Specialist (LER) will serve as a subject matter expert providing guidance on employee management, discipline, and labor relations issues.
National Security
No H1B
U.S. Citizen Only
Responsibilities
You will serve as a subject matter expert responsible for a variety of assignments involving advice, consultation, and guidance on various issues relating to the management of employees, discipline and bargaining, and other labor and employee relations issues for U.S. Customs and Border Protection
Typical duties include: Applying a range of employee and labor relations concepts, laws, policies, practices and analytical/diagnostic methods and techniques to address substantive technical issues or problems characterized by controversial and/or sensitive matters such as discipline, leave, attendance questions or disputes, and the grievance process
Reviewing and drafting employee discipline and support documents, unfair labor practices, arbitration, negotiability, and other issues
Researching applicable laws and regulations to provide guidance to employees and supervisors
Developing and delivering briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations
Applying fact-finding techniques to review and gather evidence related to applicable employee relations laws and procedures in order to identify, evaluate, and recommend to management the appropriate human resources interventions to resolve interrelated human resources problems and issues
Qualification
Required
You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/30/2026
Your resume must explicitly indicate how you meet the requirement for specialized experience equivalent to at least the next lower grade level
Conducting extensive analysis to identify obscure or underlying causes of misconduct or poor performance
Conducting systematic studies to develop management interests and respond to union interests at the bargaining table
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment
There is a residency requirement for all applicants not currently employed by CBP
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment
If you have never worked for the federal government, you are not CTAP/ICTAP eligible
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position
Company
U.S. Customs and Border Protection
U.S. Customs and Border Protection is a federal law enforcement agency of the United States Department of Homeland Security. It is a sub-organization of U.S. Department of Homeland Security.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sunil Madhugiri
Chief Technology Officer
Wolf Tombe
Chief Technology Officer
Recent News
2026-01-23
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