City of Phoenix · 11 hours ago
Ambulance Billing Administrative Aide - Fire Department
Phoenix, AZ
Full-time
Onsite
Mid Level
$18.60/hr - $35.08/hr
4+ years expThe City of Phoenix is seeking an Ambulance Billing Administrative Aide to join the Phoenix Fire Department, which has provided 9-1-1 ambulance services since 1985. This role involves performing prebilling audits, submitting claims, and processing refunds while ensuring compliance with state and federal regulations.
Government
Responsibilities
Audit the EMS incident reports to bill for fees associated with 911 transports
Search for and verify patient and insurance information (name, address, phone, insurance eligibility, etc.)
Verify insurance eligibility with State, Federal, and commercial insurance plans
Determine level of service, treatment, and supply fees
Assign ICD-10 codes for standard billing to insurance companies
Prepare and reconcile daily transport ticket batches
Take phone calls from patients, insurances, and other associated parties
Answer billing questions; resolve billing issues; obtain and update patient and insurance information
Review information from documents received from hospitals and patients, and update accounts accordingly
Receive and process credit card payments (phone / mail)
Submit electronic and paper claims to multiple payors
Perform quality assurance tasks daily, weekly, and monthly
Qualification
Required
Four years of experience performing clerical duties
OR Bachelor's degree in public or business administration or a related field
Other combinations of experience and education that meet the minimum requirements may be substituted
All finalists for positions are subject to a criminal background check applicable to the department or position
Preferred
Ambulance coding (ICD10 and HCPCS)
Medical insurance eligibility
Auditing/ quality control
Health insurance claim denials/ appeals
CAD/RMS and/or ZOI EPCR
Payment entry/ reconciling for medical claims
Respond Billing (ambulance billing software)
Customer service
Data entry
Non-medical billing
Spanish bilingual preferred
Benefits
Traditional pension with employer and employee contributions
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi
Company
City of Phoenix
Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ajay Joshi
Deputy Chief Information Officer
Brandie Reynolds
Assistant Chief Information Officer
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