LOFT · 10 hours ago
Sales Lead
Herndon, VA
Part-time
Onsite
New Grad, Entry, Mid Level
0+ years expLOFT creates modern, feminine, versatile clothing for women and empowers them to find their authentic self-expression. The Sales Lead is responsible for providing exceptional client services, managing store operations in the absence of a manager, and ensuring a client-focused team environment.
Retail
Responsibilities
Providing exceptional client services
Operating as the Manager on Duty in the absence of a manager
Performing operational and transactional functions
Handling client service issues
Issuing approvals for desk transactions as well as opening and closing the store
Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and procedures
Additional responsibilities as assigned by the Store Manager or Co-Manager
Supporting the business strategy & adjusting to effectively reach goals
Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor
Utilizing tools to ensure a client-focused team environment
Driving volume & anticipating clients’ needs while communicating store metrics & individual performance to motivate associates
Coaching Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities
Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment
Assuming PIN and signature privileges for register functions requiring approval
Utilizing reports to make effective merchandising decisions & style the store in Division standards
Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP’s)
Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately
Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction
Represents the brand by adhering to ANN INC.’s dress code guidelines
Treats others fairly and with respect, valuing differences
Qualification
Required
Ensures that the client remains the top priority while balancing required tasks and overall store operations
Ability to organize, delegate, prioritize assignments, and meet deadlines
Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
Ability to handle cash and provide change without error
Ability to prepare nightly deposit as necessary
Captures accurate information for all transactions including signatures, addresses, and original receipt data
Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Ability to lift and carry up to 20 pounds occasionally
Maneuver effectively around sales floor, stock room and office
High School Diploma or GED
Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher
Preferred
Part-time or full-time managerial experience
Company
LOFT
For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dominick Reis
SVP - Chief Accounting Officer
Jennifer Girvan
Senior Manager, PR & Influencer Partnerships
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