Marvel Marketers · 2 hours ago
Customer Marketing Project Manager (Pacific Time Zone hours)
Marvel Marketers is a global Marketing Automation and Digital Marketing consultancy dedicated to innovative, AI-driven technologies. As a Customer Marketing Project Manager, you will manage critical customer communication channels, focusing on newsletters and lifecycle campaigns, while ensuring engagement and performance across international markets.
AdvertisingAnalyticsConsultingContentMarketing
Responsibilities
Serve as the primary owner for education and enterprise customer newsletters
Send monthly content submission requests and work cross-functionally with central, regional, and cross-functional stakeholders to ensure timely content delivery
Proofread and edit submissions to align with established brand voice and messaging standards
Write monthly editorial introductions and coordinate with Marketing and Brand teams for required approvals
Partner with marketing operations to ensure on-time campaign deployment
Identify opportunities to improve newsletter engagement and execute content and layout experiments to optimize performance, while staying informed on competitive best practices
Manage established customer lifecycle programs, ensuring onboarding, feature adoption, and renewal communications reflect the latest product updates, events, and launches
Own customer program expansion into priority international markets by partnering with regional stakeholders to develop expansion plans and lead execution, including localization, validation, and deployment
Maintain accurate campaign performance reporting; monitor engagement and health metrics (e.g., deliverability, open rates, click-through rates) and proactively escalate technical or performance issues
Provide quarterly updates to global and regional stakeholders, sharing insights from program metrics and implications for go-to-market teams, including email best practices and top-performing content types
Qualification
Required
Bachelor's degree or equivalent practical experience
Experience in marketing project management, customer marketing, or campaign operations
Experience managing email marketing programs, newsletters, or lifecycle marketing journeys
Experience working with cross-functional teams to deliver projects at a global scale
Ability to manage multiple complex projects simultaneously
Preferred
Experience with education or enterprise technology markets
Proven track record managing localization (I10n) workflows and scaling programs to international regions
Strong analytical skills with experience monitoring program health metrics and executing data-driven optimizations
Editorial and copywriting skills with the ability to maintain a consistent brand voice across multiple content formats
Company
Marvel Marketers
Marvel Marketers is a marketing company that provides creative content, technology solutions, events marketing, and data analysis.
H1B Sponsorship
Marvel Marketers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase