Appleton Finn · 14 hours ago
Vice President Business Operations
Appleton Finn is seeking a Vice President of Business Operations to help scale their annual revenue significantly over the next few years. The role involves designing and implementing the company's operating system, improving cross-functional processes, and leading people operations to ensure effective execution and governance within the organization.
Responsibilities
Design and run quarterly/annual planning, KPI/operating reviews, and decision forums
Clarify ownership and decision rights (RACI/DRI), reduce ambiguity and escalations
Drive meeting hygiene, priority discipline, and follow-through
Standardize and improve critical workflows end-to-end (Sales → Contract → NTP → Delivery → O&M)
Identify recurring friction points and 'fire drills,' run root-cause fixes, and make changes stick
Build lightweight program management where needed to drive adoption
Own internal systems strategy and adoption (ERP/HRIS/CRM/BI, ticketing, doc/knowledge systems)
Ensure clean definitions and reporting across systems; stand up basic RevOps/BI capability as resourced
Create a usable, owned knowledge base and file structure (fast retrieval, version control, clear owners)
Lead the Head of People/HR; ensure scalable people processes and manager enablement
Operationalize recruiting workflows, onboarding, performance management, leveling, compensation administration
Embed values and leadership expectations into the 'how we operate,' not posters on the wall
Implement delegation of authority and approval workflows (pricing, contract terms, change orders, major purchases, hiring approvals)
Standardize templates and review processes with fractional GC/CFO
Own corporate admin hygiene: licenses, registrations, bonding/insurance docs, compliance calendars
Qualification
Required
10+ years in BizOps / Company Ops / COO-lite roles, with clear examples of systems/process adoption outcomes
Track record implementing planning cadences, KPI operating reviews, and cross-functional process fixes
Experience leading or tightly partnering with HR/People Ops; ability to run people operations as an operating function
Strong communication, structured thinking, and 'get it done' execution
Company
Appleton Finn
Appleton Finn is a recruitment firm that hires people for the consumer, fashion, beauty, wellness, construction, and manufacturing sectors.
Funding
Current Stage
Growth StageCompany data provided by crunchbase