Virginia State Corporation Commission · 1 week ago
Life & Health Insurance Investigator
Richmond, VA
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $73K/yrThe Virginia State Corporation Commission is seeking a Life & Health Insurance Investigator who is passionate about public service and consumer protection. This role involves conducting investigations and audits to ensure compliance with insurance regulations and addressing consumer complaints against insurance agents and agencies.
FinanceGovernmentInsurancePublic Relations
Responsibilities
Conduct field investigations and audits of life, health, and annuity insurance agents and agencies to determine compliance with applicable Virginia laws and regulations
Draft correspondence to insurance companies to obtain additional records
Gather, organize, review, and analyze insurance records obtained during investigation
Develop and evaluate strategies to manage multiple investigations, working closely and communicating with staff at all levels
Conduct in depth and tactful interviews with consumers, witnesses, insurance agents, and insurance agency personnel
Conduct thorough searches using investigative databases, internal resources, internet resources, and public records to locate parties and collect information
Prepare detailed written investigative reports, including all documentation needed to support the violations noted during the investigation
Identify areas of non-compliance and make recommendations regarding the initiation of disciplinary proceedings including case preparation and testifying at hearings
Present cases to counsel as well as to local, state, and federal law enforcement agencies
Travel frequently in Virginia and occasionally out of the state, including overnight travel
Assist with licensing applications where the agent reported criminal history
Perform related work as required
Qualification
Required
Conduct field investigations and audits of life, health, and annuity insurance agents and agencies to determine compliance with applicable Virginia laws and regulations
Draft correspondence to insurance companies to obtain additional records
Gather, organize, review, and analyze insurance records obtained during investigation
Develop and evaluate strategies to manage multiple investigations, working closely and communicating with staff at all levels
Conduct in depth and tactful interviews with consumers, witnesses, insurance agents, and insurance agency personnel
Conduct thorough searches using investigative databases, internal resources, internet resources, and public records to locate parties and collect information
Prepare detailed written investigative reports, including all documentation needed to support the violations noted during the investigation
Identify areas of non-compliance and make recommendations regarding the initiation of disciplinary proceedings including case preparation and testifying at hearings
Present cases to counsel as well as to local, state, and federal law enforcement agencies
Travel frequently in Virginia and occasionally out of the state, including overnight travel
Assist with licensing applications where the agent reported criminal history
Perform related work as required
Preferred
Professional experience conducting field investigations and/or related experience with life, health, or annuity insurance operations, practices, and procedures
Ability to conduct effective investigations utilizing tactful interview techniques to determine compliance with existing statutes, rules, and regulations
Ability to review and analyze information in a detailed, thoughtful, and inquisitive manner
Strong organizational skills and ability to manage a heavy caseload
Ability to communicate clearly, concisely, and professionally, both verbally and in writing
Strong interpersonal skills and ability to work with consumers in a courteous, empathetic, and professional manner
Excellent judgement and decision-making skills with ability to work independently
Ability to establish and maintain professional working relationships with the insurance buying public, insurance industry personnel, attorneys, law enforcement, and SCC staff
Proficiency in Microsoft Office products
Knowledge of basic accounting and ability to analyze financial data
Ability to travel frequently in state and occasionally out of state
Valid driver's license and driving record sufficient to be issued a SCC vehicle is required
Knowledge of the laws, rules, and regulations governing the operation of life, health, or annuity insurance companies is a plus
Benefits
On-the-job training
Professional development opportunities
Long-term career growth
Company
Virginia State Corporation Commission
The State Corporation Commission, or SCC, is a Virginia regulatory agency whose authority encompasses utilities, insurance, state-chartered financial institutions, securities, retail franchising, and railroads.
Founded in 1902
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Keven Patchett
Commission Counsel & Chief Legal Officer
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