Pallet · 1 week ago
Software Engineer, Agent Delivery (Founding Team)
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$160K/yr - $240K/yr
1+ years expPallet is building AI Agents to transform the $12 trillion logistics industry, backed by significant investors. They are seeking an Agent Delivery Software Engineer to build and deploy production AI systems, working directly with customers and internal teams to ensure successful integrations and outcomes.
Artificial Intelligence (AI)Business IntelligenceFleet ManagementLogisticsSaaSSupply Chain ManagementWarehousing
Responsibilities
Operate as a true Software Engineer, Agent Delivery. Reverse-engineer APIs, UIs, and data models with little documentation; design pragmatic integrations; and ship production systems under real-world constraints
Own customer outcomes end-to-end. Act as the technical point of contact, handle escalations, diagnose failures across AI behavior and integrations, and coordinate fixes with internal engineering teams
Scope, prioritize, and deliver under pressure. Break down ambiguous problems, estimate timelines, make smart tradeoffs, and focus on business impact over technical perfection
Balance speed with rigor. Maintain strong attention to detail while knowing when "speed" is the right call to keep customers moving without sacrificing "quality"
Build from the field. Feed learnings from deployments directly into product, platform, and tooling improvements
Qualification
Required
Operate as a true Software Engineer, Agent Delivery. Reverse-engineer APIs, UIs, and data models with little documentation; design pragmatic integrations; and ship production systems under real-world constraints
Own customer outcomes end-to-end. Act as the technical point of contact, handle escalations, diagnose failures across AI behavior and integrations, and coordinate fixes with internal engineering teams
Scope, prioritize, and deliver under pressure. Break down ambiguous problems, estimate timelines, make smart tradeoffs, and focus on business impact over technical perfection
Balance speed with rigor. Maintain strong attention to detail while knowing when 'speed' is the right call to keep customers moving without sacrificing 'quality'
Build from the field. Feed learnings from deployments directly into product, platform, and tooling improvements
Preferred
1-5 years of experience building and operating end-to-end production systems, ideally in high-growth SaaS or AI-driven environments
Strong technical fundamentals across APIs, authentication, data modeling, system integration patterns, and debugging complex systems
A builder's mindset with high ownership—you're comfortable scoping ambiguous problems, moving quickly, and shipping durable solutions
Experience working directly with customers or external stakeholders, translating real-world constraints into reliable technical systems
Clear and effective communication skills across both technical and operational audiences—from frontline operators to engineering leadership
Thrives in fast-moving, ambiguous environments, where requirements are incomplete, and problems are discovered through execution
Benefits
Competitive equity
Benefits
Growth opportunities
Company
Pallet
Pallet offers AI-powered tools to automate logistics workflows, boosting efficiency for carriers, 3PLs, brokers, and shippers.
51-200 employees
H1B Sponsorship
Pallet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$48MKey Investors
General CatalystBain Capital Ventures
2025-05-27Series B· $27M
2024-10-02Series A· $18M
2022-05-26Seed· $3M
Recent News
2025-09-12
2025-08-25
2025-08-23
Company data provided by crunchbase