Gryphon Oakwood · 5 hours ago
Vice President of Service Operations – Commercial Mechanical Services - Florida
Gryphon Oakwood is conducting a confidential executive search for a well-established mechanical contractor in Florida. They are seeking a Vice President of Service to lead and professionalize their service division during a key phase of expansion, focusing on driving profitable growth and improving operational processes.
Responsibilities
Lead all aspects of the HVAC / Mechanical Service Division
Own and drive Service P&L performance
Develop and execute strategy for:
Service sales growth
Maintenance agreement expansion
Retrofit and small-project opportunities
Build structure across:
Dispatch
Field operations
Technician productivity
Service coordination
Establish KPIs, reporting rhythms, and accountability across the division
Mentor Service Managers, Supervisors, and sales personnel
Improve gross margin, labour efficiency, and contract retention
Strengthen customer relationships across commercial and institutional clients
Partner with construction/project teams to create cross-sell opportunities
Qualification
Required
Senior leadership experience within a mechanical service organisation
Strong background in HVAC service, maintenance, and retrofit work
Proven history of growing service revenue and margins
Experience leading technician-heavy workforces
Demonstrated success implementing process, structure, and performance metrics
Comfortable operating at both strategic and hands-on levels
Preferred
Experience in multi-branch or regional service operations
Company
Gryphon Oakwood
Gryphon Oakwood are Executive Recruitment specialists in the USA covering Engineering, Design, Fabrication and Construction.
Funding
Current Stage
Early StageCompany data provided by crunchbase