Buckhead Pet Pals- Atlanta's Premier Pet Sitting and Dog Walking Company · 2 weeks ago
Client Services Manager & Sitter Coordinator
Atlanta, GA
Full-time
Onsite
Mid Level
$18/hr - $20/hr
3+ years expBuckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding.
Consumer Services
Responsibilities
Manage client communication via email, phone, and scheduling software
Create and maintain efficient daily schedules for pet sitters
Support sitters and assist with coverage when needed
Coordinate onboarding and training of new pet sitters
Maintain accurate client and sitter records
Support general office operations
Qualification
Required
3+ years administrative or office management experience
Experience scheduling staff in a service-based business
Proficient in Excel, Word, and Gmail
Comfortable learning and using scheduling software
Strong written and verbal communication skills
Lives within Buckhead, Brookhaven, or Sandy Springs area
Able to work in-office during business hours
Preferred
Pet industry or service-industry experience
Experience onboarding or training new hires
Familiarity with Atlanta neighborhoods
Social media and AI/ChatGPT experience
Benefits
Paid vacation
Discounted pet sitting services
Casual dress code
Company
Buckhead Pet Pals- Atlanta's Premier Pet Sitting and Dog Walking Company
Atlanta's Premier Pet Sitting Company-Voted Best in Atlanta Magazine. Pet sitting and dog walking in Atlanta since 1998!
0-1 employees
Funding
Current Stage
Early StageLeadership Team
Shannon Centola
Owner/Founder
Company data provided by crunchbase