NEOGOV · 5 days ago
Eligibility Technician 4 (PCN 068463)
Multiple Locations, AK
Full-time
Onsite
Mid, Senior Level
2+ years expNEOGOV is seeking an Eligibility Technician 4 to join the Department of Health's Public Assistance Eligibility Team. The role involves assisting the public in connecting to various public assistance programs and services aimed at promoting self-sufficiency for Alaskans in need.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Assist the public by connecting them to a variety of public assistance programs and services provided by our agency
Be part of the statewide Public Assistance Eligibility Team
Help Alaskan families, elders, and those in need reach higher levels of independence and self-sufficiency
Qualification
Required
One year of experience as an Eligibility Technician 2 with the State of Alaska or its equivalent with another employer and one year of lead or supervisory experience in any job
One year performing similar work that developed knowledge and skill in leading staff that apply program requirements while working with client customers in stressful situations
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)
At the time of the interview, please provide the following: Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application
Current performance evaluation, if available
A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application
If you have not obtained a degree, please indicate the number of units completed
Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level
Preferred
Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations
Managing Performance: Takes responsibility for employees' performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees' efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and addressing performance problems and issues promptly
Developing Others: Develops the abilities of others to perform and contribute to the health and welfare of Alaskans and the Division by providing ongoing feedback and by providing opportunities to learn through formal and informal methods
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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