Johnson & Johnson · 4 hours ago
Product Manager, Customer Experience Marketing, TREMFYA GI
Horsham, Pennsylvania, United States of America
Full-time
Hybrid
Senior Level
5+ years expJohnson & Johnson is a leader in healthcare innovation, and they are seeking a Product Manager for Customer Experience Marketing for TREMFYA GI. This role involves shaping the marketing strategy and execution for Crohn’s disease and Ulcerative colitis, focusing on enhancing patient support and customer experience.
Hospital & Health Care
Responsibilities
Develop and refine core TREMFYA withMe assets in close partnership with PECS
Work with PECS, Immunology Portfolio Solutions, and the Strategic Customer Group to analyze coverage and fulfillment data, monitor competitive landscapes, and uncover patient access and fulfillment insights through market research
Collaborate with PECS to develop tailored strategies, joint value propositions, and innovative tactics to enhance fulfillment, persistence, and customer experience perceptions
Align messaging, tactics, and fulfillment programs across marketing, sales, and PECS teams to ensure seamless coordination and help HCPs and bio-coordinators support patients in starting and staying on therapy
Partner with Sales, Learning Excellence, and PECS to design and implement a comprehensive learning plan that increases field team confidence and understanding of patient support offerings
Manage the CAC review and approval process, ensuring adherence to all regulatory and legal requirements
Oversee Agency of Record (AOR) partnerships to drive marketing excellence and ensure timely, high-quality execution of key deliverables
Support the product director with advisory boards, attend congresses, and participate in scientific sessions as needed to stay at the forefront of patient support and market dynamics
Qualification
Required
A minimum of 5 years of successful business experience is required – preferably in Marketing or Sales, Sales Learning & Development or related fields
Your ability to be creative, action and outcome oriented, and strong analytically, with excellent overall business insight, is fundamental
You must be a self-starter, highly accountable and have strong project planning and organization skills
You will need to demonstrate excellent leadership and interpersonal skills with a heightened ability to collaborate and work across a matrixed organization and with external agency partners to be successful
Previous Immunology marketing or sales experience with an infusion biologic as well as a subcutaneous injected biologic would be helpful
A deep understanding of the English language will ensure we effectively communicate our value proposition
This position may require you to travel up to 30% domestically
Preferred
Advertising
Brand Identity
Brand Positioning Strategy
Brand Reputation Management
Budget Management
Content Management
Customer Intelligence
Data Analysis
Data Reporting
Data Savvy
Design Mindset
Digital Marketing
Execution Focus
Financial Analysis
Interpersonal Influence
Performance Measurement
Process Improvements
Sales Promotions
Tactical Planning
Technical Credibility
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
10001+ employees
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Alex Gorsky
Former Chairman and CEO, Johnson & Johnson
Joaquin Duato
Chairman of the Board and Chief Executive Officer
Recent News
2025-10-07
2025-10-07
Company data provided by crunchbase