SkyOne Federal Credit Union · 5 days ago
Member Services Advisor II
Hawthorne,CA,US
Full-time
Onsite
Entry Level
$28.50/hr - $35/hr
1+ years expSkyOne Federal Credit Union is seeking a Member Services Advisor II to enhance member interactions and provide tailored financial solutions. In this role, you will develop member relationships, process transactions, and support business development through outbound sales efforts.
BankingFinanceFinancial Services
Responsibilities
Develop and nurture member relationships through high-quality consultative service
Identify member needs and match them with value-added products and services
Process transactions, update accounts, open new accounts, take in loan applications, and address all member inquiries
Support business development efforts by conducting outbound sales and service calls
Provide frontline coverage at our branches and call center
Qualification
Required
Minimum of one-year experience in a financial services call center
Strong cross-selling and telemarketing skills
Excellent member service and telephone communication skills
Strong knowledge and understanding of financial products and services
Windows, Word, Excel, and Internet proficiency
A high degree of confidentiality
A positive, professional image within the workplace
Effective verbal and written communication skills
Company
SkyOne Federal Credit Union
SkyOne is a Federal Credit Union that provides financial services specifically for aviation professionals and their families.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$15M2024-02-14Debt Financing· $15M
Leadership Team
Joseph Whitaker
President & CEO
Scott Ko, CPA, MBA
Chief Financial Officer
Recent News
Business Insider
2023-12-24
Company data provided by crunchbase