NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 6 days ago
SUPERVISORY SALES ASSOCIATE - MURPHY CANYON, NAVAL BASE SAN DIEGO - FULL TIME (35+ hours) + BENEFITS
United States-California-San Diego
Full-time
Onsite
Entry, Mid Level
1+ years expNavy Exchange Service Command (NEXCOM) is seeking a Supervisory Sales Associate to support their mission of providing quality goods and services to active duty military and their families. The role involves engaging with customers, leading sales associates, and ensuring a positive shopping experience.
Information Technology
Responsibilities
Proactively engage and make a connection with customers
Asking questions and listening to customer s needs
Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
Provide premier customer service
Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes
Maintaining store appearance
Cross-selling products and knowing layout of the store
Make suggestions to customer on latest trends and current promotions based on customer's individual needs
Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs
Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer
Completing various forms of paperwork reports and reconciliation
Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed
May participate in periodic inventories
Responsible for the security of cash fixed assets and merchandise inventory
Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory
Adherence to assigned work schedule
Accurate and complete follow through on work assignments
Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example
Responsible for providing coaching and feedback timely and professionally
Provide direction work assignments training to sales associates provide input to Department Manager on associate performance
May open close locations
Other Duties as assigned
Qualification
Required
Moderate level of knowledge of products merchandise
1-2 years of Retail or relevant work experience required
Strong interpersonal and communication skills
Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals
Ability to effectively communicate with customers peers and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition subtraction multiplication and division
Ability to use a calculator and calculate percentages and ratios
Must be able to make change in American monetary units
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Ability to defuse escalated exchanges and create win win situation
This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours
May occasionally involve stooping kneeling crouching and climbing ladders
Vision abilities include close vision color vision depth perception and ability to adjust focus
Involves lifting at least 25 lbs. and up to 50lbs in some departments
Available to work a variety of hours which may include early mornings evenings weekends and holidays
1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled
1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled
Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision
Preferred
1 year of lead or supervisory experience preferred
Benefits
PAID ANNUAL AND SICK LEAVE
MEDICAL/DENTAL INSURANCE
FLEXIBLE SPENDING ACCOUNT
PENSION PLAN
401k SAVINGS PLAN – up to 3% match
LIFE INSURANCE
TAX FREE SHOPPING PRIVILEGES
FREE BUS PASSES/FREE PARKING
DISCOUNTED TICKETS AT MWR
ACCESS TO NAVY LODGE HOTELS WORLDWIDE
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
Company data provided by crunchbase