NEOGOV · 3 days ago
Office Assistant (Temporary Assignment)
Palmer, AK
Full-time
Onsite
Entry Level
$21.15/hr - $21.15/hr
1+ years expNEOGOV is seeking an Office Assistant for a temporary assignment within the Matanuska-Susitna Borough's Community Development Department. This role involves providing clerical and customer service support, ensuring adherence to established policies and procedures while managing various office tasks.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Accounts Receivable: Collects monies or processes credit cards for fees; prepares bank deposits; balances monies
Customer Service: Manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Data Entry: Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system
General Correspondence: Type and word-process various documents and electronic information. Types and designs general correspondences, memos, letters, emails, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. Collects and assembles materials for reports or distribution
General Office Support: Assists with related clerical duties such as photocopying, faxing, filing and collating. Operates a variety of standard office machines, including, but not limited to a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine
Mail: Files and distributes incoming and outgoing mail
Phones/Reception: Acts as receptionist for assigned unit, receiving and screening phone calls and assisting individuals visiting Borough personnel; assists the general public with inquiries and requests
Records/Files: Classifies materials for filing in an established system; indexes materials for quick reference; files materials, paper and electronic
Supplies: Controls, monitors and maintains departmental supplies, inclusive of preparation of related purchase requisitions and disbursement forms for all equipment and supplies as well as receipt of the material; matches purchase orders with shipments
Tracking: Gathers or searches for information from various documents; records information; makes adjustments or corrections; compares or verifies information; compiles data from source documents; computes numerical data
Performs related work as required
Qualification
Required
High School diploma or equivalent
One year of experience in a similar position, sufficient to understand the basic principles relevant to the major duties of the position
Must successfully pass a pre-employment background check
Preferred
Experience directly related to the work performed in assigned area
Some knowledge or experience with real estate records
Benefits
Alaska Supplemental Benefits System: The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee contributes at 6.13% of gross wages, matched by the Borough (6.13%), on the present wage base of $176,100.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase