Intake Coordinator (Personal Injury Law) jobs in United States
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BD&J Injury Lawyers · 5 days ago

Intake Coordinator (Personal Injury Law)

BD&J Injury Lawyers is California’s leading personal injury law firm, having recovered over $2 billion for their clients. They are seeking a driven and detail-oriented Intake Coordinator to be the first point of contact for potential clients, requiring exceptional communication skills and the ability to gather and process information efficiently.

Law EnforcementLegal

Responsibilities

Answer incoming calls and respond to web inquiries from potential clients in a timely and professional manner
Collect and document detailed information about potential cases
Perform initial screenings to determine case viability
Ensure all intake forms and documents are completed and organized
Maintain accurate and detailed records in our case management software
Follow up with potential clients to collect additional information or documents when needed
Work closely with attorneys and case managers to transition qualified cases smoothly
Ensure all intake procedures are followed with consistency and attention to detail

Qualification

Client service experienceCommunication skillsAttention to detailMicrosoft OfficeCase management systemsBilingual in SpanishEmpathyMultitaskingOrganizational skillsCalm under pressure

Required

Excellent communication skills, both written and verbal
Strong attention to detail and organizational skills
Ability to multitask and manage a high volume of incoming inquiries
Comfortable handling sensitive and confidential information
Proficient in Microsoft Office and case management systems (FileVine experience is a plus)
Empathetic, professional, and calm under pressure
Bilingual in Spanish is required

Preferred

1-2 years of experience in a client service, intake, or legal administrative role preferred

Benefits

Guaranteed competitive pay plan
Proficiency/performance bonus
401K
80 hours of vacation the first year of employment
Paid holidays
Medical, dental, vision, and life insurance
Supplemental insurance
Opportunity for advancement

Company

BD&J Injury Lawyers

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BD&J represents victims dealing with injuries, death of a family member, or other difficulties caused by the negligence or wrongful acts of another.