NEOGOV · 1 week ago
Seasonal – Assistant Pool Manager/ Swim Lessons Manager
Appleton, WI
Full-time
Onsite
Entry, Mid Level
$17.88/hr - $19.97/hr
2+ years expNEOGOV is part of the City of Appleton, and they are seeking a Seasonal Assistant Pool Manager/ Swim Lessons Manager. This role involves ensuring the safe operation of the pool facility, coordinating swim lessons, and supervising staff while promoting safety and customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Act as facility manager in the absence of a Pool Manager
Safety and direct supervision of swimmers during all swim programming
Instruct and/ or support various levels of swim lessons
Listen and respond to patrons’ needs for assistance and provide the public with general information, in person and/ or over the phone
Manage and supervise assigned facility during work hours (including but not limited to security, cleanliness, and safety)
Provide supervision of staff to ensure they are alert to all duties and adhere to City and pool policies and procedures regarding safety, health, and well-being of patrons and the facility during limited programming (morning maintenance, swim practice, swim lessons, twilight sessions, rentals) by being present on the pool deck
Learn to develop staff schedules to include daily programming, maintenance, training, special events, and other programming
Assist in the coordination and planning of facility maintenance procedures for before, during, and after open hours
Complete necessary paperwork specific to job responsibilities (state mandated forms, attendance forms, accident/incident report forms, facility checklists, etc.)
Continually train with staff on emergency action plans, including but not limited to roles and responsibilities, rescue skills, and CPR/ AED use
Respond to emergency situations, following established emergency protocols
Have working knowledge of the point-of-sale operating system which includes touch screen maintenance, as well as credit card and cash transactions
Assist with supervision of daily monetary transactions and deposits at facility
Initiate communication to management staff, including pool and concession managers, daily regarding concerns, safety, needs, successes, and functional support
Provide leadership to facility staff
Provide input on staff evaluations for employees
Encourage children to participate in activities through positive reinforcement
Perform set-up and take-down of program related equipment
Coordinate the overall operation of the swimming lesson program
Supervise and directs swimming lesson instructors
Assess performance of instructors and complete session evaluations
Collaborate with Pool Managers and Recreation Supervisor on scheduling swimming lessons adhering to proper student/teacher ratio
Keep accurate records of registration, participant skills completion, and other program related paperwork (reports: accident/ incident, theft, bloodborne)
Teach swim classes, as needed
Be at the facility, in uniform and ready to work, at the designated start of the work shift
Perform facility maintenance duties as determined by the Pool Manager, Facilities Personnel, and Recreation Supervisor
Establish and maintain effective communication and working relationship with fellow staff members, management staff, and the public in a courteous and tactful manner
Maintain inventory of supplies and equipment
Attend all required staff meetings and trainings
Work closely with the Parks, Recreation, and Facility Management Department staff to ensure all department and City of Appleton rules, policies, and procedures are observed and enforced
Report directly to and perform any other duties as assigned by Pool Manager and/ or Recreation Supervisor
Train with Pool Managers in completing payroll and scheduling, running training sessions, developing evaluations, as well as becoming proficient in managing and supervising staff at the facility along with other job functions of a Pool Manager
Qualification
Required
Minimum of two (2) years as a lifeguard
Current Lifeguard Training, CPR for the Professional Rescuer, First Aid, and AED certifications
Physically capable of performing and demonstrating program related activities
Ability to operate point of sale operating system
Have experience and/ or ability in working with money
Strong skills in customer service, oral and written communication, and leadership
Ability and/ or experience to work with varied age groups, including children
Effective decision-making skills
Ability to take direction
Ability to understand and effectively carry out oral and written instructions
Able to work duration of the program as assigned
Shall wear Parks and Recreation staff uniform per the City of Appleton dress code
Ability to effectively coordinate and direct the activities of the swimming lesson program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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