NEOGOV · 22 hours ago
Retirement Technician Trainee
Dauphin County, PA
Full-time
Hybrid
New Grad
$41K/yr - $61K/yr
3+ years expNEOGOV is seeking a Retirement Technician Trainee to join the Public School Employees' Retirement System (PSERS) in Harrisburg, PA. This role focuses on maintaining accurate data in member accounts and communicating with members and employers to ensure the validity of information on accounts across all systems.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Understand, interpret, and apply the provisions of the retirement code, rules, regulations, PSERS legal opinions, business rules and procedures as they relate to members account and employer reported data benefit eligibility, and determination
Learn to use new application software, such as V3, workflow, workflow query, and Microsoft tools, that are utilized by PSERS
Perform service requests to determine eligibility, communicating with both members and employers in clear, logical and organized manner
Create and maintain effective working relationships
Perform technical functions such as data verification, benefit estimates, benefit calculations, refund of contributions and interest, and purchase of service
Analyze member and employer account data, calculate and determine necessary adjustments to correct data, correspond with member and employers on data that is missing or needs clarified, confirm systems have responded accurately to actions taken, and identify, review, analyze and ensure the integrity of data as it relates to this position
Perform a variety of tasks in other business areas based on PSERS operational needs
Qualification
Required
Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques; or
Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques; or
Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree
You must meet the PA residency requirement
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
Benefits
Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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